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Dear Resident Hall Student,
Welcome to Missouri State University-West Plains! The professional staff is excited to have you as a resident and we hope you will find your experiences with residence life to be positive and rewarding. Throughout the year, you will have the opportunity to develop new friendships and become involved in new activities on campus.
The Guide to residence hall Living is designed to inform you about the policies, procedures and general information that relates to on-campus housing at Missouri State University-West Plains. This publication is designed to let you know what you can expect from us and what we expect from you as member of a residence hall community.
The resident assistants and coordinator of student life and development are pleased to welcome you and we will always do our best to make your housing experience enjoyable, safe and educational.
Your residence life staff
The University strives to provide an atmosphere for students to learn and pursue their academic and personal goals. In addition, the housing staff is committed to creating a community where residents feel connected, develop new relationships and are actively engaged in campus happenings. Furthermore, we encourage members to share in the creation of a safe and peaceful environment where all residents and property are respected.
Missouri State University-West Plains is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence and is strictly prohibited by Title IX of the Education Amendments of 1972. Holding to the policy, the student leaders and residence life staff encourage staff and students to reach out to one another and develop positive relationships.
The housing staff is here to assist you in the development of your academic, personal and social growth. Below is a list of staff positions who are dedicated to providing all residents with an educational, comfortable and safe place to grow and learn together.
Full-time staff member who manages the daily operations of University housing.
Undergraduate students who have been selected because of their desire and ability to be of service to other students. RAs usually know the answers to your questions and/or can find you the right kind of assistance. Each floor has at least one RA and they are there to help you achieve your personal growth and ultimately help your floor build a sense of community. RAs are members of the Missouri State University-West Plains staff and are expected to be treated and respected as such.
The physical plant Staff are responsible for cleaning all public areas of the residence hall including the hallways, laundry room, computer room, community room, elevator and stairwells. Students are responsible for cleaning up after themselves in common areas and within their own rooms. Requests for maintenance should be taken to an RA or the coordinator of student life and development.
At Missouri State University-West Plains, there are many opportunities for students to learn inside and outside of the classroom. As a resident of the residence hall, you are strongly encouraged to get involved within the campus and local community so you feel connected to other students, faculty, staff and community members. For a general overview of some of the ways you can get involved with campus life, browse some of the links at http://wp.missouristate.edu/studentlife/.
Living with others in a community living environment is one of the most rewarding and challenging experiences students can have while attending college. However, living on-campus has been proven to increase student success as well as personal growth and development. Residents are expected to demonstrate civility and respect toward others, make mature decisions together, communicate effectively, compromise and take responsibility for themselves and the consequences of their actions.
Sharing a room with someone else requires trust, respect, communication and a willingness to share and compromise with each other. Completing a roommate agreement can alleviate some concerns up front as well as provide each roommate with the opportunity to define their expectations of the roommate relationship and how to share their common space. Roommates should always keep in mind the "Golden Rule" and strive to treat others as they would like to be treated. If a problem arises, roommates should communicate their concerns in an assertive, but also considerate, way. If residents need further assistance, they should seek help from their RA or coordinator of student life and development.
Students living within the residence hall have the opportunity to live in a community environment and are expected to accept the responsibility of respecting each other and the property within the residence hall. Below is a listing of basic policies that have been established to facilitate mutual respect and consideration for all residents.
In the event there are damages to a common area, including furniture, fixtures, walls, elevators, doors, windows and/or excessive cleaning charges, the coordinator of student life reserves the right to charge all residents for reasonable damage if the responsible person(s) cannot be identified.
Air conditioning and heating units are provided for the comfort of the residents. In order to maintain appropriate costs within the residence hall, students are kindly asked to turn off their air conditioners and heaters when the temperatures are between 55 to 75 degrees Fahrenheit. Additionally, air conditioning units can "freeze up" when left operational and windows are open. Do not turn the air conditioning units below 70 degrees, as this will cause water damage to the ceiling tiles and leakage problems.
Washers and dryers are provided inclusive with room charges. These are intended to be used by residents only. Misuse or abuse of this equipment may result in individual charge(s) or an increase to all residents. The laundry room is open 24 hours and residents are asked to clean up after themselves after use.
Due to the possibility of breakage and the potential for injury, ball playing is not permitted in the residence hall. Ball bouncing is also not allowed because of noise.
Due to the potential for personal injury and property damage, darts and dartboards are not permitted at any time in the residence hall.
The community room is a multipurpose room equipped with a high definition television, couches and tables. The room is open 24 hours and is used for various activities and meetings. The rules of the community room are as follows:
**The residence life staff has the authority to lock up the community room if the room is not clean or items are damaged.
Residents of the residence hall may have guests visit them in the hall, provided that the guests do not infringe on another's right to privacy and/or the quiet to enjoyment of the facilities they have under contract. Furthermore, all residents must obtain permission from all roommates and/or suitemates before inviting guests to visit. In addition, it is each resident's responsibility to communicate disapproval of guests and to convey continual problems to a residence life staff member if approval is not sought after and received each time by all parties involved. If permission is not received and a guest is invited to visit, all future guest privileges may be revoked.
Visitation hours for the residence hall are:
|Sunday – Thursday||8:00 AM-Midnight|
|Friday – Saturday||24-hour visitation|
*Sunday-Thursday, all guests must leave the residence hall and all residents must return to their rooms. During these times guests may be of either gender.
**Overnight guests, regardless of gender, may stay once the resident has notified the RA on duty by 8:00 PM on the first night.
*** Visitation to the extent of cohabitation (more than two overnight visits per week) regardless of the guest's gender, is not permitted. The visitation policy also applies to hallways, stairwells and elevators.
University policy states that pets that are under the control of an adult (i.e., 18 years old or older) are permitted on University-property, but are not permitted within University housing. Exceptions: 1) Service animals that are trained and certified to provide ADA accommodations for people with disabilities are permitted. Animals must be leashed to be in control of the adult responsible for the animal. Animals which are unleashed or leashed and unattended, on University property are subject to impoundment. Animals left unattended in motor vehicles on University property are subject to the same rules and regulations if they become a nuisance or if the welfare of the animal is threatened. 2) Fish are also permitted if properly maintained in aquariums of 20 gallons of water or less.
All posting of signs, bulletins and promotional materials in the residence halls must be approved by the coordinator of student life and development. Approved materials will then be posted by the residence life staff.
Quiet hours are maintained to provide an atmosphere that is conducive to good scholarship and to promote an environment where individuals can learn from the experience of group living. The enforcement of quiet hours is the responsibility of each student, with assistance from residence life staff as needed. Each floor must observe the minimum acceptable quiet hours of 10:00 PM to 10:00 AM, seven days a week. Exceptions will be permitted only for purposes of vacuuming rooms. Courtesy hours are in effect throughout the residence halls 24 hours a day. Therefore, excessive noise, as determined by affected students, is discouraged at all times.
As a safety precaution, the following guidelines for room modifications within the room or suite must be followed:
The University respects a student's right to privacy and will strive to protect and guarantee this privacy. University staff may enter a resident's room for any of the following conditions:
Illegal materials in plain view may be confiscated if they are noticed in the course of inspections or in response to violation of University or departmental policy. The resident will receive written notification of this action if confiscation is required. Additionally, in the event that illegal materials are confiscated from a student, conduct proceedings may be initiated by the University and/or law enforcement may be notified. Authorized residence life staff members who may enter a room include administrative staff members, coordinator of student life and development, resident assistants, maintenance and custodial personnel.
The use of all tobacco products (both smoking and non-smoking) is expressly forbidden in all areas, including all common areas and individual living units. Any student found responsible for contaminating the smoke-free environment of a room/suite/common area will be charged per incident per living unit for the thorough restoration/cleaning of that area, including carpets, walls, ceilings, draperies, etc. Charges vary and will be based on the cost to restore the living area. Below is a more extensive overview of the University's tobacco policy:
The meal plan starts with breakfast on the first class day of each semester. Meals are not provided during Thanksgiving Break, spring vacations and/or between semesters. Meals that are served on three-day weekend breaks may have alternative service hours. Information will be posted.
Residents are encouraged to invite family or other guests to dine with them in the dining center. Meals for such guests may be purchased on a cash, check or credit card basis.
Sharing your name card with a friend or family member may lead to cancellation or suspension without reimbursement for the unused portion of the meal plan.
|Meal||Monday - Friday||Saturday||Sunday|
|Breakfast||7:00 AM-9:00 AM||8:00 AM-10:00 AM||not served|
|Lunch||11:00 AM-1:00 PM||11:00 AM-1:00 PM||11:00 AM-1:00 PM|
|Dinner||5:00 PM-6:30 PM||5:00 PM-6:30 PM||5:00 PM-6:30 PM|
Students participating in University sponsored events, including classes, who are unable to dine on the regular schedule can make arrangements for carry-out meals. Arrangements must be made in advance with the food services manager.
In accordance with state law, the following minimum standards of dress must be maintained in all dining facilities:
In addition, no beverage or food (excluding fruit, cookies or ice cream) may be taken from the dining centers. The removal of glasses, dishes or silverware from the dining centers is a violation of residence hall policy. The replacement cost of these items will be charged to the individual who stole the items, unless they are returned in good condition, in the estimation of the University. Consequences for theft of food or dining center materials will be addressed appropriately. Residents and their guests are expected to display appropriate behavior in the dining centers and clean up after their own mess. Disruptive, destructive, excessively noisy or injurious behavior will lead to disciplinary action.
The University cannot be held responsible for any damage or loss of property due to fire, power surges, power loss, facility failure, theft, severe weather, etc. Residents are, therefore, encouraged to carry their own homeowners or rental insurance. In addition, the University shall not be liable for injuries that occur in and around residence halls, including laundry rooms, parking lots, etc. Students are encouraged to carry adequate medical insurance.
Bicycles may be stored in residence hall rooms but may not be hung from the ceiling, walls or elsewhere. However, students are encouraged to use the bicycle racks provided for their convenience located outside the residence hall. When keeping a bike in one of these racks, the student should always keep it securely locked. Storage of bicycles in hallways is not permitted. Any bicycle stored or chained in an unauthorized area inside or outside the halls will be removed. At no time are motorbikes permitted anywhere inside the residence halls. The University is not responsible for lost or stolen bicycles.
Each residence hall room is equipped with cable TV capability. Expanded-basic cable services are included in residence hall rates and provided in every room. Students are to provide their own television and coaxial cord. If there are any damages to the cable television box, the resident will not be refunded their deposit.
The computer lab in the residence hall is for the exclusive use of residents only. All computers in the residence hall lab use the Windows operation system and are able to access the University's network, all library resources, the Internet and have applicable software installed. In addition to University-provided computer workstations, each room has wired Internet access and wireless network access.
Students are responsible for all keys issued to them at check-in. Lost keys may be replaced by reporting the loss to the RA on duty. A key request will be completed at that time. Keys will be replaced for a charge of $25.00.
Mail is delivered every day to the physical plant/Residence Hall. The RA on duty will be responsible for distributing the mail each day. If you are expecting a package from UPS, Fed-Ex or DHL, the carrier will deliver the package to the physical plant. Once the package has arrived, a notification slip will be delivered to your room with your other mail. It is the responsibility of each resident to present the notification slip to the physical plant staff and pick up their own package.
Applications for student housing may be obtained from the office of student life and development or online at http://wp.missouristate.edu/housing/grizzly-house-contract.htm. In order to secure a reservation, all applications should be turned in with a $100 deposit and meningococcal vaccination record. The housing deposit is refundable under the provisions stated within the housing contract. The Grizzly House contract is required for all residents, including RAs and athletes, to have completed and signed prior to move-in day.
As stated in Terms and Conditions on the Student Housing Contract, a student contracts for the entire academic year. If an individual is to remain a student at Missouri State University-West Plains, they must obtain prior approval from the office of student life and development to cancel their contract. If an individual is permitted to cancel their contract, the following conditions apply:
Every effort is made to honor room, roommate and suitemate requests; however, the University makes these assignments. Students may choose to change assignments, but only with the approval from the coordinator of student life and development.
Residents are encouraged to discuss room changes with their roommates first. If issues reach the point that other methods of resolving the conflict have not been successful, there may be an option to request a different room assignment. In this case, the student who is seeking the room change should contact their RA, who will mediate the dispute. If still unresolved, the RA will refer the student to the coordinator of student life and development. Room change requests will be accepted after the first two weeks of the fall and spring semesters and will be approved on the basis of availability. Room change requests that are based on discriminatory reasons will not be granted.
Missouri State University-West Plains allows students in good financial standing to make charges on their accounts for required student fees, residence hall charges, parking permits and fines, bookstore charges, library fines and other charges and pay for those charges in installments. Therefore, this document contains all application and approval disclosures. Past due amounts will prevent a student from continuing in the My Payment Plan for subsequent semesters.
Charges incurred for and during the Fall semester may be paid in three monthly installments beginning September 15 and ending November 15. Spring semester may be paid in three installments beginning February 15 and ending April 15. Two monthly installments may be made for Summer charges, beginning June 15 and ending July 15.
If all charges for the semester are not paid by the last business day of the second month in which the semester begins, a finance charge will be applied at a monthly periodic rate of 1% to the remaining balance. The finance charge is at a fixed rate for the enrolled semester. Missouri State University-West Plains further retains the right to modify, amend or change the Finance Charge Rate in this agreement for subsequent semesters. This is an annual percentage rate of 12.68%. The Annual Percentage Rate is the cost of your credit as a yearly rate. Finance charges will be added to the balance of your account.
Charges included in My Payment Plan are based on the semester for or during which they are incurred, including tuition and fees, residence hall charges, bookstore charges, parking permits and fines and any other charge incurred on the student's account. Students will electronically receive monthly account statements reflecting all activity during the month and the current month ending balance on the account. Student may also log in to http://mygrizzlyden.missouristate.edu/. From the My Enrollment tab, select the Access Account and Make Payments link in the Access My Account Channel. From the My Account Page, the minimum installments will be shown for the current outstanding balance.
The monthly minimum payment amount is calculated by dividing the total charges due at the beginning of the semester by the number of scheduled payment dates in the semester and adding the Finance Charge. The total amount due and the minimum monthly payment will vary depending upon the student's enrollment, residence hall charges, the amount of financial aid and the amount of other charges on the student's account. Monthly minimum payment amounts can change based on activity on the student's account.
Charges incurred between semester payment plans are due and payable when incurred. A finance charge will be assessed on the next statement date after the charge is first billed. The finance charge will be determined by applying a monthly periodic rate of 1% to the unpaid balance.
Since the minimum payment option is based on a semester's charges and billing dates, all accounts must be paid in full by the end of that semester's plan. Any amounts remaining unpaid at the end of a semester will be billed in full and must be paid in full immediately. A collection charge of $5 may be assessed on any balance which is past due for a period of more than 10 days. Past due amounts will prevent a student from registering for the next semester, continuing in the My Payment Plan for subsequent semesters or from receiving diplomas or transcripts. Students who have already registered for the subsequent semester with a past due amount on their record will have their future registration canceled. Failure to pay may result in the student being reported to a credit service.
The total amount you will pay for the payment plan will vary depending upon when you start to repay and charges you make throughout the semester, which will add to the balance of your account. This example provides payment estimates for a principal debt of $1,000, based upon repayment options available to you while enrolled in school and eligible for the payment plan. Below is an example of how the payment plan works.
|Principal||Finance charge||Total payments|
|Payment installment 1||$ 333.33||$0.00||$ 333.33|
|Payment installment 2||$ 333.33||$ 6.67||$ 340.00|
|Payment installment 3||$ 333.34||$ 3.33||$ 336.67|
|Total of payments over the term of the semester||$1,000.00||$10.00||$1,010.00|
*Finance charge is the dollar amount the credit will cost you.
**Total of payments is the amount you will have paid when you have made all scheduled payments.
If a student withdraws from the University, a refund of housing fees will be calculated according to the terms and conditions of the Student Housing Contract. Students will not receive a housing refund if they leave University housing after the last regular class day of the semester. Money owed to a residence hall balance or other departments at the University may be deducted from any refund.
When students move into their rooms, they will be provided a Room Condition Report that includes a completed room inventory. This inventory serves as a record of the contents and conditions of the room and serves as the basis for check-out and assessment of damages when a student moves out.
In order to properly move out of a room, the student must check out with their resident assistant. RAs will provide students with sign-up times for check-out during finals week. These appointments are necessary for the convenience of students and allow RAs to plan in advance if a schedule conflict requires the assistance of another staff member in the check-out process. During check-out, the RA will inspect the room, record any damages on the Room Condition Report, collect keys and obtain the student's signature on the Room Condition Report, noting the date of check-out. Failure to do any of the above constitutes an improper check-out, resulting in a $75.00 charge, in addition to any other charges. If a student checks out of a room during a vacation period, the student must make arrangements with the office of student life and development to check out during normal office hours. The cost of any damages to the room/suite may be collected at the time of check-out, billed to the student and/or deducted from any security deposit refund due to the student.
"Missouri State Alert" is the University's mass notification system, which uses a variety of methods to contact staff, faculty and students in the event of an emergency or school closing. The system allows you to receive urgent notification in a variety of ways – by text message, phone call or email.
In the event of a fire or similar emergency, all occupants of the residence hall should:
In the event of a tornado warning, all occupants of the residence hall should take shelter in any of the following locations:
In the event of a hostile intruder or active shooter, immediate action may be required and knowing how to respond may be the difference between safety and harm. In extreme situations, many authorities recommend some variation of the following: "Run if you can. Hide if you can't. Fight if you must." Inform others if possible and always know that help is on the way. Do not resume normal activities until an "All Clear" signal is given.
In the event of an earthquake, drop, cover and hold on! Move only a few steps to a nearby safe place (e.g., under a sturdy table or desk). Most injured persons in earthquakes move more than five feet during the shaking. It is very dangerous to try to leave a building during an earthquake because objects can fall on you. Many fatalities occur when people run outside of buildings, only to be injured by falling debris from collapsing walls. In U.S. buildings, you are safer to stay where you are. After the shaking has stopped, if you go outside, move quickly away from the building to prevent injury from falling debris.
Call (417) 257-9078 for escort services between classrooms and parking lots, for assistance with vehicle trouble or similar needs.
In the event of an emergency, always call 911. If you are feeling harassed or in danger or harassed, please call one of the following numbers:
|West Plains Police Department:||911 or (417) 256-2244|
|West Plains Fire Department:||(417) 256-2424|
|Missouri State-West Plains Dean of Student Services:||(417) 255-7255|
|Missouri State-West Plains Office of Student Life and Development:||(417) 255-7233|
|Missouri State-West Plains Physical Plant:||(417) 255-7268|
|Missouri State-West Plains Deputy Title IX Coordinator:||(417) 255-7966|
|Missouri State-West Plains Safety Coordinator:||(417) 255-7258|
|Missouri State University Title IX Coordinator:||(417) 836-8506|
|Ozarks Medical Center (OMC):||(417) 256-9111|
|OMC Behavioral Health Care:||(800) 356-5395|
|Comprehensive Consulting & Counseling LLC:||(417) 293-3907|
The student conduct system is an active approach to problems that may arise in a residence hall living environment. The system allows for the growth and development of individual residents, making them accountable for their actions and the consequences of these actions and decisions. When a resident violates the basic standard of community living by endangering the safety of other residents or violating any of the policies outlined by the office of student life and development, the Code for Student Rights and Responsibilities and the housing contract, this behavior is addressed through the residence life and/or the University student conduct system.
Any resident found to have committed any of the following misconduct is subject to the consequences outlined in Section 5.2, below. The University cannot develop a list of acts of misconduct that can accurately describe or anticipate every possible act of a student. The authority to determine if a specific act is subject to consequences shall be left to the hearing authority working with the specific case.
The following regulations include actions or behavior directed toward either students or staff:
The University prohibits acts of hazing. Hazing includes any act that puts a student in mental, physical or emotional danger. At no point should a student feel unsafe during any initiation ceremony or at any activity of the University. Students may contact the office of student life and development for further information about this policy.
Students should remain in the presence of their guests at all times, including while traveling in hallways, stairwells and elevators. The purpose of having escorts is to enhance the security of the facilities and to protect individual privacy. Failure to abide by the escort policy may result in disciplinary action.
Any member of the residence life community may file a complaint against any resident for misconduct. The complaint may be prepared in writing or notice given in another manner directly to the coordinator of student life and development. A complaint deemed to be a violation of the Title IX Policy will be referred to the Title IX office for processing.
Except with respect to possible Title IX violations that are referred to the Title IX office, the coordinator of student life and development will promptly investigate complaints or allegations of policy violations to determine if there is a reasonable cause to charge the accused resident with policy violations pursuant to the Code of Student Rights and Regulations. The coordinator of student life and development may take appropriate steps to resolve the situation using an informal resolution and the disposition will be final and there will be no subsequent proceedings.
All charges shall be presented to the resident in written form. The written notice of charges will contain the following:
The resident accused of violating the Code will meet with the coordinator of student life and development by the deadline assigned in the letter of charges. At this meeting the following matters will be decided:
When a formal hearing becomes necessary, the residence life process will follow the hearing guidelines provided in the Code of Student Rights and Responsibilities, Section 6.6 which can be accessed at wp.missouristate.edu/studentlife/code.htm.
The following educational consequences may be imposed upon any resident found to have violated this guide. More than one of the consequences may be assigned for any single violation.
In cases where there is a potential endangerment of persons or property, the coordinator of student life and development is empowered to impose temporary or provisional directives. A student receiving a temporary or provisional directive may seek relief from the dean of student services, in writing. Upon review, the dean of student services can amend the conditions of the order or remove the order. Interim Suspension may be imposed only:
Within five (5) University business days of the initial decision letter, the resident may appeal the conduct decision by submitting a written request for appeal to the dean of student services that is signed by the appealing party, dated and explains the reason for appeal.
Appeals are limited to a review of any new information about the situation, the initial hearing information and supporting documents for one or more of the following purposes:
The appealing authority reviewing the appeal may do any of the following:
The chancellor of the campus may, at his/her discretion, review the decision of the appealing authority and has the full range of responses outlined above.