Small Business &Technology Development Center

SBTDC BrochureTransforming Missouri Businesses

The Small Business & Technology Development Center (SBTDC) hosted by Missouri State University-West Plains helps people start and manage their business. We work with Missouri entrepreneurs and small businesses that are for-profit (not a non-profit charitable or educational organization). Whether you are currently in business or thinking about starting a business, the SBTDC can assist you in your venture! Download SBTDC Brochure. pdf

  • Providing Technical Assistance

    The Small Business & Technology Development Center provides business training and no-cost business consulting services to entrepreneurs and small business owners.

  • Located at the Civic Center

    The Small Business & Technology Development Center is located inside the West Plains Civic Center.

Mission Statement

The Business Development Program's mission is to improve people's lives and the competitiveness of Missouri businesses through research-based education and technical assistance to enhance Missouri's economy.

Service Area

The SBTDC hosted by Missouri State University-West Plains serves entrepreneurs in seven counties across the South Central Missouri Ozarks region: Douglas, Howell, Oregon, Ozark, Shannon, Texas and Wright.


The SBTDC hosted by Missouri State University-West Plains is located in the West Plains Civic Center, 110 Saint Louis Street on the Mezzanine Level (West Entrance). The SBTDC is part of University/Community Programs. Please come visit us! 

Client Registration

Once you are accepted as an SBTDC client, you qualify for no-cost, confidential, one-on-one business counseling sessions. During these times together, we focus on what your business needs to survive and thrive. You can become a client now by taking the Client Online Assessment and completing the SBTDC Client In-take Form (SBA Form 641). As a satellite office of the MSU-Springfield SBTDC, please note we are listed under Springfield’s office in the client registration. Business counseling sessions can be conducted in person, on the phone or via email.

Client Protocol

The SBTDC is supported by federal and state programs to provide confidential one-on-one business consulting. Please note that while our professional business consulting services are available at no cost to eligible small businesses, appointments are required in advance. Additionally, the business assessment and client in-take form (SBA Form 6441) are required to satisfy public funding mandates. Clients remain active for three years since their last appointment and agree to provide statistical updates as their business grows during this time. The SBTDC is obliged to account for the clients we serve, the services we provide and the client outcomes resulting from our assistance. The continuation of our grant funding is dependent upon the economic impact of our clients. Accordingly, while we are happy to respond to questions at events, we respectfully require all clients seeking one-on-one appointments to comply with our office protocol. We are responsible and accountable for our time spent.

Connect with Us

Located at the West Plains Civic Center

Bronwen Madden, Coordinator
Glenda Ochoa, Business Assistant
Small Business & Technology Development Center (SBTDC)
110 Saint Louis Street, Mezzanine Level (West Entrance)
West Plains, MO 65775
Phone (417) 255-7966
Fax (417) 255-7963

Mailing Address

Missouri State University-West Plains
University/Community Programs
Small Business & Technology Development Center (SBTDC)
128 Garfield Avenue
West Plains, MO 65775

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The SBTDC is funded in part through a cooperative agreement with the U.S. Small Business Administration (SBA). All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA. Programs are extended to the public on a non- discriminatory basis. Reasonable accommodations for persons withe disabilities will be made if requested at least two weeks in advance. Contact Bronwen Madden, SBTDC Coordinator, 110 Saint Louis St., West Plains, MO 65775 or (417) 255-7966 to make arrangements.

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