Small Business Development Center

Transforming Missouri Businesses

The Small Business Development Center (SBDC) hosted by Missouri State University-West Plains offers consulting, business management training and confidential one-on-one consulting services to individuals who want to start a business or expand their existing business. With the current COVID-19 restrictions, please visit our Facebook page for the latest information on services provided. 

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Mission Statement

The SBDC contributes to the growth of Missouri’s economy by improving the competitiveness of small businesses through education, technical assistance and coaching.

The Missouri SBDC has 28 offices statewide with 35+ business advisors. Our team has a variety of expertise, including personalized business consulting in management, marketing and strategic planning; technology development & commercialization; international trade; business growth; and tools for performance excellence, research and financial analysis. We work together to best serve you!

Client Registration

Once you are accepted as a SBDC client, you qualify for free, confidential, one-on-one business consulting sessions. During these times together, we focus on what your business needs to survive and thrive. You can become a client now by taking the Client Online Assessment and completing the SBDC Client In-take Form (SBA Form 641). Once you are registered, sessions can be conducted in person, on the phone, or via email.

Client Protocol

The SBDC is supported by federal and state programs to provide confidential one-on-one business consulting. Please note that while our professional business consulting services are available at no cost to eligible small businesses, appointments are required in advance. Additionally, the business assessment and client in-take form (SBA Form 641) are required to satisfy public funding mandates. The SBDC is obliged to account for the clients we serve, the services we provide, and the client outcomes resulting from our assistance. The continuation of our grant funding is dependent upon the economic impact of our clients. Accordingly, while we are happy to respond to questions at events, we respectfully require all clients seeking one-on-one appointments to comply with our office protocol. We are responsible and accountable for our time spent.

Frequently Asked Questions (FAQs)

Question: I would like to talk with someone about starting a business (or) I need help with my business.
Answer: We want to talk with you! New clients must first complete the SBA 641 Form (we cannot consult with anyone until this form has been received). We have hard-copies in the SBDC Welcome Folder and clients can also fill out the form electronically via our website—go to the Client Resources on the right-hand sidebar and click “Client In-take Form”. After we receive the SBA 641 Form, they are eligible to schedule an appointment.

Question: How can I schedule an appointment?
Answer: Contact the Small Business Development Center to schedule an appointment by phone at (417) 255-7966.

Question: What do I bring to my first appointment?
Answer: You are not required to bring anything to your appointment. Initial meetings are usually spent getting to understand where you are in your business and what challenges or opportunities are on your mind. We will introduce you to our SBDC services and develop a plan for moving forward. For a more productive meeting, it is helpful if you can complete the Client Online Assessment. For existing businesses, it is also helpful to the small business advisor if you provide a one-page executive summary and a copy of your most recent financial statements. Additionally, if you have a business plan that you would like to have reviewed, please submit the document at least one week in advance to allow time for proper feedback.

As a reminder, we do require the Client In-take Form to be completed in advance of your business consultation (and we can help you complete the form upon your arrival if necessary).

Question: Is there a cost or fee for services?
Answer: SBDC will never charge a fee for private consulting or coaching services but we do charge a nominal fee for business training and specialized services. 

Question: Can we serve clients in Arkansas?
Answer: Our SBDC service area in the West Plains office covers clients in the seven-counties of Douglas, Howell, Oregon, Ozark, Shannon, Texas and Wright. However, we are allowed to work with clients in any contiguous Arkansas county. We recommend you work with the SBDC office nearest you (click here to find your closest SBDC); we are the closest SBDC office for many people who live in Northern Arkansas.

Location

Missouri State University-West Plains

Small Business Development Center (SBDC)

110 Saint Louis Street
West Plains, MO 65775
Phone (417) 255-5374
Fax (417) 255-7963

The SBDC hosted by Missouri State University-West Plains is located in the West Plains Civic Center on the mezzanine level (west entrance). The SBDC is part of the University/Community Programs (U/CP) department. 

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