Year in Review

Missouri Small Business and Technology Development Centers Logo

The Small Business and Technology Development Center (SBTDC) contributes to the growth of Missouri's economy by improving the competitiveness of small businesses through education, technical assistance and coaching.

SBTDC-West Plains 2015-16 IMPACT

  • Served 127 local entrepreneurs
  • 41 long term (5+ hours) clients
  • 13 new businesses started
  • 56 new jobs created
  • $1.1 M of financial investment in the area
  • $2.3 M increased sales in the community

Missouri State-West Plains Wordmark

Dear Friends,

As an official resource partner of the U.S. Small Business Administration, our SBTDC is proud to bring you quality services provided by accredited industry professionals. Our business development specialists have advanced business education and direct entrepreneurial experience. Within our statewide network of 28 offices, there is always a team member available to address your needs.

Being part of a nationwide program of Small Business Development Centers means we have access to the tools and resources to best serve you. We are the most comprehensive small business assistance network in the United States working to support entrepreneurs start and grow their business.

We are honored to work with our local entrepreneurs and know they trust SBTDC to mentor and grow their businesses to the next level. SBTDC will continue to develop more business opportunities to serve our South Central Missouri region and continue our commitment to support economic development.


Bronwen E. Madden
Coordinator, SBTDC Missouri State University-West Plains

400+ people attended the Small Farm Conference

Served 127 entrepreneurs with business mentoring

40+ students learned about jobs in manufacturing

Hosted more than 20 small business trainings & events

2015 - 2016


Restaurant Management & Food Safety

Celebrating National Food Safety Month, this event brought together speakers from the Howell County Health Department and the South Central Career Center's Culinary Arts Program to share about food inspections and the ServSafe curriculum. The theme "Norovirus" from the National Restaurant Association provided guidance on preventing foodborne viruses.


Manufacturing Day in America-MFG Day

MFG Day invited students and community members alike to learn about products made locally, participate in plant tours, and understand the vital importance manufacturing has on our regional economy. Students from the manufacturing program were able to see what they were learning in action as they learned about modern manufacturing.


Small Business Saturday-Shop Small

For the third consecutive year, the SBTDC was proud to be the official "Neighborhood Champion" for national Small Business Saturday in West Plains, Missouri. This day of support for our neighborhood small businesses raised awareness of the impact shopping locally has on our rural economy while giving back to our clients with fun promotional items courtesy of American Express.


Hobbyist Turned Entrepreneur

With the annual craft fair being the largest tradeshow held annually at the West Plains Civic Center, we brought training on engagement marketing. We want to encourage this growing sector of local hobbyists to sell outside our local community and find buyers through electronic marketing platforms. Partnering with Constant Contact, their certified trainer instructed the course with tips and tools for all entrepreneurial levels.


Small Farm Conference

The Ozark Farmers Ag Co-op partnered with SBTDC, Missouri State-West Plains and the City of West Plains and brought two days of 20+ agribusiness training sessions to learn how to create income from small acreage and bring back the American Small Farm! Addressing the needs of our agrarian economy, this event was packed with information on different types of farming, best practices and available resources to support our area farmers.


Etsy Craft + Entrepreneurship Series

In partnership with Etsy, a leading e-commerce platform for creative entrepreneurs, SBTDC offered the first Craft + Entrepreneurship training in Missouri led by a certified Etsy trainer. This hands-on training took place in the computer lab. Five intensive weeks of training taught local artisans how to open an online shop for handcrafted products.


Financial Management Series

This three-part series gave business owners information on how to understand their financial statements, analyze and manage cash flow, and predict their company's cash needs. Beneficial for all small businesses, this training helped empower business managers take control of their financial destiny.


Agribusiness Marketing Forum

Bringing marketing and financial resources to local farmers is what this event was all about. Speakers from federal, state and non-profit business development organizations shared about no- to low-cost opportunities to help agricultural businesses grow.


National Small Business Week

An official event of the Small Business Administration, the SBTDC celebrates National Small Business Week by presenting timely business topics from renowned speakers. This year's focus was intellectual property and product design protection. Working with Husch Blackwell, LLP, licensed patent attorneys spoke about different types of intellectual property, 3D design protection and manufacturing trends to help local designers and manufacturers be more competitive.

“A big Thank You to Bronwen and Naomi for their amazing help and guidance! Starting a new business can be overwhelming and leave one with lots of questions. Bronwen is clearly an expert in her field and an amazing resource! I look forward to continuing to work with these amazing professionals for business success!“

Catherine Pearson
Gypsy Chicks, LLC

"I have found the knowledgeable and friendly staff at the SBTDC in West Plains to be invaluable when I was starting my business.

Being a first-time business owner, I had lots of questions, and Bronwen Madden has been able to answer them, or find the answer for me. I am very thankful that I found the SBTDC when I did, and knowing that they are there when I need them gives me peace of mind."

Larissa Osborne
Larissa's Skincare Boutique

"The staff is very pleasant, professional and makes every effort to accommodate clients' needs. I appreciate their assistance and will recommend their services to others."

Debra Stewart
Veg'n Out, LLC

"Thank you Bronwen and team for the startup assist! Grateful to have cost efficient business services available locally with user friendly knowledgeable support. We also appreciate the workshops. We'll be moving forward this fall with our signature local foods product to build Health Haven Botanical Gardens sustainability. Thanks again!"

Jeri Dias
Paw Pies, LLC

“The SBDC helped me file a partnership LLC, saving me $400.”

Jeremy Lee James
Cowboy Ninja Trucking

"The knowledge and talent offered by SBTDC was beyond our expectations. They helped us take our conference to a higher level than we dreamed it would be. They took our dream and made it happen. We recommend SBTDC to anyone who truly wants to succeed."

Patrice Jennings
Ozark Farmers Ag Co-OpThree Oaks Farm, LLC

"Accessibility to these [small business] services is outstanding for someone with only a little knowledge."

Cheryl Stellman
Rigamorole, LCC

"Very knowledgeable staff. Helpful and thorough. Had inviting sense of humor, even as [Bronwen] directed my ideas so I can proceed with my business project."

Pam Becker
Mission Hills Honey

SBTDC hosted by Missouri State-West Plains

The Small Business & Technology Development Center, hosted by Missouri State University-West Plains, is a technical assistance provider that works with business owners and aspiring entrepreneurs. We offer business management training and confidential one-on-one consulting services to individuals who want to start a business or expand their existing business.

Small Business Administration LogoThe SBTDC is funded in part through a cooperative agreement with the U.S. Small Business Administration.

America's Small Business Development Centers LogoAccredited Member of America's Small Business Development Centers (ASBDC).

Transforming Missouri Businesses

Contact Us

SBTDC, Missouri State-West Plains

Darrell Hampsten


Alice Barnes

Small Business Consulting Assistant

Located in the West Plains Civic Center

110 St. Louis Street
Mezzanine Level
West Plains, MO 6577536.729078-91.849066
Fax: (417) 255-7963