Medical Office Assistant

Medical Office Assistant Training

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Course Cost

$950

Start Date

9/26/26

Location

West Plains

Medical Office Assistants are critical in keeping healthcare offices running smoothly, and also play an important role in the patient experience. Tasks vary by setting, but may include:

Reviewing and answering practice correspondence
Operating computer systems to accomplish office tasks
Answering calls and scheduling appointments
Greeting patients and updating electronic medical records
Updating and maintaining patient and other practice-specific information
Coordinating operation reports such as time and attendance
Operating office software and equipment

This course is offered in the Fall and Spring, depending on enrollment throughout the year. If you are interested in taking the course, please contact the Office of Workforce Development at (417) 255-7788 or WPWorkforce@missouristate.edu.
Registration should be complete 24 hours prior to orientation, which will be listed on our website.
Our program will accept 10 students per cohort.
Classroom training will be held on campus of Missouri State University-West Plains, Looney Hall, 128 Garfield Avenue, West Plains, MO
The program cost is currently $950, and this includes all associated background checks, drug testing, books, tuition, and certification exam fees.

Payment for class is made directly to the Office of Workforce Development and Community Education.
As non-credit training, federal financial aid is not available. There may be grants available through community resources, such as Ozark Action.
This is an 8-week program. Prior to the start of the program, you will be required to attend an orientation.

The schedule is:
- September 26: Orientation (10:00 AM - 12:30 PM)
- October 10: Class (10:00 AM - 12:30 PM)
- October 24: Class (10:00 AM - 12:30 PM)
- October 31: Class (10:00 AM - 12:30 PM)
- November 7: (10:00 AM - 12:30 PM)
- November 14: (10:00 AM - 12:30 PM)
Clinicals will follow and will be scheduled during the program.
Notify the HIT Program Director (417-255-7786) once you have completed the online practice exams.

Information will be emailed to the student for registration once the following is confirmed:
- Completion of online certification and practice exams
- Completion of Saturday classes
The online certification exam is taken at the MSU-WP Testing Center on campus. The certification exam fee is included in the fee paid for this course.

Student is responsible for a $20 fee payable to the testing center at the time of testing.
The exam fee does not include a free retake. Students must pay for any retakes outside of the fee paid for this course.

The fee to retake the exam is $134 and payable directly to the certification company.

The fee to test in the MSU-WP testing center for retakes is $20 and payable by the student at the time of testing.
There are no prerequisites to take the class. However, in order to take the National Certification Exam you must be over 18 and have a High School Diploma or equivalent.