If you have access to your My Grizzly Den BearPass account, log in and access the request from the Degree Information card,
click on Transcript. This is the preferred method of ordering a transcript as the
system can match your account with the transcript request for fast, easy processing.
If you do not have access to your My Grizzly Den BearPass account, you will order
your transcript directly through Parchment. You will need your contact information (including email address), Social Security
number, date of birth, and approximate years of attendance.
eTranscript, a secure, digitally signed PDF sent to the recipient
Paper Copy, sent by U.S. Mail or express UPS service (UPS cannot deliver to P.O. boxes.
Requests must be received by 12:00pm for same-day processing for express shipping. Express
shipping fee is $25.00.)
Paper Copy, picked up in office during business hours, by you or a designated person.
(Photo ID required.)
Transcript prices range from $7.50 - $10.00 depending on type of delivery method selected.
Overnight transcript requests are $47.50. Additional charges will be assessed for
international overnight delivery.
Requests must be received by 12:00pm for same-day processing for overnight shipping.
eTranscripts will be processed within 24 hours. Processing times may be longer during
peak periods and near U.S. holidays.
Paper transcript process time is 1-2 business days from the receipt of your request,
plus USPS delivery time. Processing times may be longer during peak periods and near
U.S. holidays.
If your transcript was not delivered due to our office error, we will gladly provide
a replacement at no additional cost. However, we cannot accept responsibility for
non-delivery if the address provided to us is either incomplete or incorrect, nor
can we accept responsibility for timely delivery by the U.S. Post Office or any other
mail carrier vendor. Another transcript request would need to be submitted to process
a new request.
You will receive an email to the email address you provided in your Parchment account
regarding any issues preventing your request from being processed. Reasons a request
may not be processed:
Insufficient or inaccurate identification information
Invalid e-mail provided for delivery of an eTranscript
You can obtain your unofficial transcript through MyGrizzlyDen. After logging in, go to the Degree Information card, then click on Unoffical Transcript.
Then choose the appropriate options and click submit.
If you do not have access to your MyGrizzlyDen BearPass account, please contact the
HelpDesk at 417-255-7955 or WPHelpdesk@missouristate.edu to setup your account.
For further questions, please contact our office at 417-255-7979.
Attach a document (Microsoft Word, Adobe PDF) that lists your name and educator ID
and we will include it with your transcript.
Electronic transcripts for students
It is a secure, digitally signed PDF of your official Missouri State University transcript.
The eTranscript has an additional first page that provides information regarding the
document itself.
The eTranscript is downloaded from a secure Web site as a PDF document.
The eTranscript is protected by an electronic signature.
The electronic signature guarantees that the document was sent from the Missouri State
University Registrar's office and the document has not been altered.
The content of the transcripts is identical.
The eTranscript has an additional first page that provides information regarding the
document itself.
Yes, it is an official document from Missouri State University.
The content of the transcript is identical to a printed transcript.
The electronic signature of the University Registrar appears on the transcript.
The requestor is notified when the recipient received the official transcript.
Delivery is significantly faster than paper transcript requests.
More reliable than surface mailing.
No additional fees resulting from overnight mailing.
More organizations are insisting on electronic documents and are not willing to accept
paper documents.
It is your responsibility to verify that the recipient will accept delivery of an
electronic PDF transcript.
Your eTranscript can be downloaded for up to thirty days after it is originally sent.
If the recipient does not download your transcript within these 30 days, please contact
our office to resend your eTranscript. There is no charge for resending your transcript,
one time only, if it has not been opened.
After 30 days, your eTranscript will no longer be available for download. You will
have to place another order.
You can download your transcript 3 separate times.
After download, the eTranscript can be accessed indefinitely.
Due to the quick processing time for eTranscripts, we are unable to grant refunds
for eTranscript orders that have been opened. However, if the eTranscript is not downloaded
within the 30 day timeframe listed above, our office can resend the eTranscript, with
the requestor's approval, free of charge, one time, to the same recipient.
Do I need any special software or configuration on my computer?
If the e-mail address was a valid address and if the transcript was delivered and
opened, you will need to make a new transcript request. The regular fee will be charged
again. If the transcript has not been opened, we can resend it to the correct address
at no additional charge.
Electronic transcripts for recipients
The Missouri State University student identified on the transcript has authorized
Missouri State University's registrar's office to send you their official transcript
electronically.
The first e-mail will contain a link to the Document Delivery Service Web site.
The second e-mail will contain the passcode. Input the passcode into the Document
Delivery Service Web site.
The eTranscript can be downloaded for up to thirty days after it is originally sent.
If the recipient does not download the transcript within these 30 days, the requestor
may contact our office to resend the eTranscript. There is no charge for resending the
transcript, one time only, if it has not been opened.
After 30 days, the eTranscript will no longer be available for download. The student will
have to place another order.
The eTranscript can be downloaded 3 separate times.
After download, the eTranscript can be accessed indefinitely.
Due to the quick processing time for eTranscripts, we are unable to grant refunds
for eTranscript orders that have been opened. However, if the eTranscript is not downloaded
within the 30 day timeframe listed above, our office can resend the eTranscript, with
the requestor's approval, free of charge, one time, to the same recipient.
No. The Web site link is unique for each specific electronic transcript.
Bookmarking the URL will result in an error message if you attempt to retrieve a different
transcript.
You must open it with Adobe Reader, version 6.04 or higher.
The eTranscript can be downloaded for up to thirty days after it is originally sent.
If the recipient does not download the transcript within these 30 days, the student
may contact our office to resend the eTranscript. There is no charge for resending the
transcript, one time only, if it has not been opened.
After 30 days, the eTranscript will no longer be available for download. The student will
have to place another order.
The eTranscript can be downloaded 3 separate times.
After download, the eTranscript can be accessed indefinitely.
Due to the quick processing time for eTranscripts, we are unable to grant refunds
for eTranscript orders that have been opened. However, if the eTranscript is not downloaded
within the 30 day timeframe listed above, our office can resend the eTranscript, at
the student's request, free of charge, one time, to the same recipient.
When you download the PDF document, you will see a valid certificate message at the
top of the page.
There will be a blue ribbon displayed to the left of this message.
