Professional Services

Student Eligibility

Fall/Spring – All students enrolled at Missouri State-West Plains: Services provided from first day of fall/spring semester through last day of fall/spring final examinations as published in the catalog. Services continue through break periods for those students who pre-enroll as continuing for the upcoming semester.

Summer – Students who are pre-enrolled for fall classes at Missouri State-West Plains are eligible for summer health services beginning the first business day following spring semester final examinations.

Online & Missouri State Outreach Students – Students taking six or more hours of either online classes only or Missouri State University-Springfield classes only are not automatically charged the Health Services fee. If not assessed, those students may pay the fee to the business office no later than the close of business the second Friday of full semester classes and receive the benefits of the Student Health Services program. (Springfield students should first contact the Missouri State Outreach office at 417-255-7931.)

Dual Enrollment/Dual Credit - Dual Enrollment/Dual Credit students are not charged the fees for use of health and professional services and are therefore not eligible to access these services.

Student Health Services

Missouri State University-West Plains students are entitled to basic office visits at no charge to themselves. A basic office visit is a 15-20 minute appointment where a doctor or other medical services provider meets with a student, asks the symptoms and makes a diagnosis. Any additional services, such as x-ray, lab work, etc., will be charged to the student by Ozarks Medical Center. Prior to any x-rays, lab work or other procedures being performed, the medical provider will present the student with a consent form. The consent form will contain the name of the procedure to be completed and any costs associated with the procedure so that a student will be fully informed.

Missouri State-West Plains has a contractual relationship with the Ozarks Medical Center to provide basic office visits to Missouri State-West Plains students at a number of clinic locations in the region. Medical personnel in these clinics will also provide many medical related services and procedures, as well as referral services to women's health services, counseling and a variety of specialists and surgeons. The basic office visit is provided at no cost; all other services will be charged to students.

The Clinics

The following clinic locations and times are available. Appointments are not necessary at the Urgent Care Clinic in West Plains, but appointments are highly preferred at all other clinics. In all cases, please indicate that you are a Missouri State-West Plains student and you will be advanced to a priority status if possible.

Clinic Sun Mon Tue Wed Thu Fri Sat
Urgent Care Clinic
181 North Kentucky, Suite 100
West Plains, MO 65775
(417) 257-5911
10 - 7 10 - 7 10 - 7 10 - 7 10 - 7 10 - 7 10 - 7
Gainesville Medical Center
404 West Highway 160
Gainesville, MO 65655
(417) 679-4613
Closed 8 - 5 8 - 5 8 - 5 8 - 5 8 - 5 Closed
Mammoth Spring Medical Clinic**
10675 Nettleton Ave.
Thayer, MO  65791
(417) 264-7136
Closed 8 - 4 8 - 4 8 - 4 8 - Noon 8 - 4 Closed
Thayer Medical Clinic
10675 Nettleton Ave.
Thayer, MO 65791
(417) 264-7136
Closed 8 - 5 8 - 5 8 - 5 8 - 5 8 – Noon Closed
OMC of Alton
100 Medical Drive
Alton, MO 65606
(417) 778-7227
Closed 8 - 4 8 - 4 Closed Closed 8 - 12 Closed
Shannon County Medical Clinic
1008 North Highway 19
Winona, MO 65588
(573) 325-4237
Closed 8:30 - 4:30 8:30 - 4:30 8:30 - 4:30 8:30 - 4:30 8:30 - 2:00 Closed
Mountain Grove Medical Complex
1604 North Main
Mountain Grove, MO 65711
(417) 926-6563
Closed 8 - 5 8 – 5 8 - 5 8 – 5 8 - 5 Closed
McVicker Family Healthcare
220 North Elm Street
Mountain View, MO 65548
Closed 8 - 4:30 8 - 4:30 8 - 4:30 8 - 4:30 8 - 3 Closed

**Mammoth Spring Medical Clinic combined with Thayer Clinic in a new facility located in Thayer

Flu Shots

Vaccinations for Type A/B seasonal influenza are provided each fall at no cost to Missouri State-West Plains students. The shots are also available to students' family members for a fee. Watch your campus email for publicity.

Health Insurance

Students in need of health insurance beyond what is available through the Professional Services plan have a variety of programs available to meet their needs.

Domestic students seeking health insurance coverage have several possibilities:


This site is by Academic HealthPlans, the company that provides the MSU international student coverage.  AHP offers students a wide array of privately purchased health insurance options.  The student can select according to their individual preferences with varying premiums and coverage.  These insurance plans are not affiliated with Missouri State University.


This is the federal health insurance website.  Plans begin January 1, 2015.  There are some provisions to obtain insurance earlier if the student has one of the specified qualifying events detailed in the website information.

3) Parent Insurance Plans

Many students have purchased insurance through the parent(s) plans, up to student age 26.

4) Private Insurance Plans

Insurance can also be obtained through private agents or directly from health insurance companies.

International students with an F-1 or J-1 visa status (including ELI students) are required to enroll in the Student Health Insurance Plan.  More information about the program and how to enroll is available at the following website:

Counseling Services

Mental health can have a significant impact on college success. For that reason Missouri State-West Plains encourages all students to seek attention for mental health and substance abuse issues that may be negatively affecting their college experience.

Counseling services are available to students through a contract with Comprehensive Consulting & Counseling, LLC, located at 3407 Division Dr. in West Plains. These services are designed to assist students with various life concerns. Many people seek help for psychological reasons, interpersonal and family problems and other issues related to succeeding at the university. Counseling sessions are provided by professionals who are committed to maintaining your privacy in a respectful and compassionate setting. Students who are enrolled at any Missouri State-West Plains location may schedule their own counseling appointment by calling 417-293-3907 or 417-255-1688. Students are provided up to three counseling sessions at no cost. Additional sessions, if desired, will be charged to the student.

Legal Services

Students who are enrolled at Missouri State-West Plains may schedule an appointment to meet briefly  with a local attorney, Dale Engelbrecht. The appointments are fairly brief (5 - 10 minutes). Morning and/or evening times can be arranged, depending on the attorney's schedule. Telephone appointments may be arranged in the event office appointments are not practical. During the appointment, students may brief Mr. Engelbrecht about their situation and he will provide information and guidance of a general nature. He does not provide legal representation for the student under the Legal Services program. Call Engelbrecht Law (417-256-5290) to schedule an appointment. The office is located at 1012 W. Broadway in West Plains.

Credit Counseling

 Consumer Credit Counseling Service (CCCS) is a not-for-profit community service agency. The purpose of the agency is to help people who are in financial trouble solve their debt problems with budgeting, debt management and financial coaching.  Learn more about services available through CCCS online at, or call 417-256-4082.

Notary Services

A Notary Public is a person appointed by a state official to serve as a disinterested witness and verify that a signature is authentic. Many types of documents require signatures to be "notarized." All documents presented for notarization must have the correct form of notary certificate on them. Identification is required. The best form of identification is one that includes a photograph and signature (such as a valid driver's license). Do not sign the document until you present it to the notary. Some documents, such as birth certificates, death certificates, marriage licenses, divorce decrees and school documents (i.e., diplomas, transcripts), cannot be notarized. Notary services are available to students at the student services reception desk in Lybyer Technology Center 207 and in the Veterans' Center located in Garnett Library 102.

For more information about any aspect of Professional Services for Students, contact student services (417-255-7255), student life and development (417-255-7233), or visit the student services reception desk in Lybyer Technology Center 207.