Annual Consumer Information Notice

September 2025

Information Dissemination

The Vice Chancellor of Student Services is available on a full-time basis to assist enrolled or prospective students in obtaining information on financial assistance, Missouri State University-West Plains, graduation, and completion rates. The Office of the Vice Chancellor of Student Services is located in Lybyer Technology Center room 207, phone (417) 255-7256. The Associate Vice Chancellor for Business and Support Services is available to assist individuals with security policies and crime statistics. The Associate Vice Chancellor for Business and Support Services is located in Kellett Hall room 201, phone (417) 255-7258.

Athletic Program Information

Athletic Program Participation and Financial Support

The annual Equity in Athletics Disclosure Act Report that contains participation rates, financial support, and other information on men’s and women’s intercollegiate athletic programs is available from the Athletic Director, Champion Hall, Missouri State University-West Plains, 401 Trish Knight Street, West Plains, MO 65775, (417) 255-7990. Information can also be located on the athletic webpage > Inside Athletics > EA Data Analysis.

Graduation Rates for Student Athletes

Missouri State University-West Plains offers varsity sports in baseball, softball, women’s volleyball and men’s basketball.  These sports compete at the Division One level of the National Junior College Athletic Association (NJCAA).  Additionally, Missouri State-West Plains has co-ed participation in E-Sports through NJCAAE and Rodeo as a part of the National Intercollegiate Rodeo Association (NIRA).  Annually, Missouri State University-West Plains produces a report containing the following information:

  1. The number of students, categorized by race and gender, who attended the institution during the year prior to preparation of the report;
  2. The number of those students who received athletically related student aid, categorized by race and gender within each sport;
  3. The completion or graduation rate and, if applicable, transfer-out rate of all the entering, certificate- or degree-seeking, full-time students;
  4. The completion or graduation rate and, if applicable, transfer-out rate of those entering students who received athletically related student aid, categorized by race and gender within each sport;
  5. The average completion or graduation rate and, if applicable, transfer-out rate for the four most recent completing or graduating classes of those students, categorized by race and gender;
  6. The average completion or graduation rate and, if applicable, transfer-out rate of the four most recent completing or graduating classes of those entering students who received athletically related student aid, categorized by race and gender within each sport.

When Missouri State University-West Plains offers a prospective student-athlete athletically related student aid, the University discloses the information above to the potential athlete and his or her parents, high school coach, and guidance counselor. This information is also available from the Athletic Director; Missouri State University-West Plains; 128 Garfield Avenue; West Plains, MO 65775; Office: Champion Hall; Telephone: (417) 255-7990 and can be located on the Institutional Research webpage.

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Campus Contacts

University officials may be contacted to assist enrolled or prospective students with the following:

Financial Assistance Information: Director, Office of Financial Aid, Cass Hall, Missouri State University-West Plains, (417) 255-7243.
Institutional Information: Vice Chancellor of Academic Affairs, Lybyer Hall 206, Missouri State University-West Plains, (417) 255-7272.
Completion or graduation rates: Vice Chancellor of Academic Affairs, Lybyer Hall 206, Missouri State University-West Plains, (417) 255-7272.
Security policies and crime statistics: Associate Vice Chancellor for Business and Support Services, Kellett Hall 201, Missouri State University-West Plains, (417) 255-7258.
Non-Emergency Security Assistance: MSU Dispatch – 417- 836-5509.
Academic concerns: Vice Chancellor of Academic Affairs, Lybyer Hall 206, Missouri State University-West Plains, (417) 255-7272.
Miscellaneous Informal Complaints: Vice Chancellor of Student Services, Lybyer Hall 207, Missouri State University-West Plains, (417) 255-7255.

Discrimination Based on Sex: Title IX Coordinator, Melissa Berry, 205 Carrington Hall, Missouri State University – Springfield, (417) 836-4252; Title IX Coordinator Liaison, Carla Neff, Looney Hall 206, 128 Garfield Ave., (417) 255-8043.

Discrimination Based on Protected Classification (other than Sex): Director, Office for Institutional Compliance, Melissa Berry, 205 Carrington Hall, Missouri State University, (417) 836-4252; Institutional Compliance Liaison, Office for Institutional Compliance, Alyssa Collins, Kellett Hall 202, 128 Garfield Ave., (417) 255-7265.

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Campus Safety

Annual Security and Fire Safety Report for the 2024 Reporting Year - Notice of Availability

The Annual Security and Fire Safety Report is published annually in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 U.S.C. Section 1092(f)). This report includes statistics for the previous three years concerning reported crimes that occurred on-campus, in certain off-campus buildings or property owned or controlled by MSU-West Plains and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security such as those concerning alcohol and other drug use, crime prevention, the reporting of crimes, sexual assault and other matters; annual fire safety information including the number of fires in residential facilities, any injuries, deaths, or property damage resulting from those fires, and policies/procedures related to fire safety and responses to fires.

The most recent report can be found on the University Safety website at Campus Safety. If you would like to receive a hard copy of the Annual Security and Fire Safety Report, you can make a personal, written, email or phone request to: Missouri State University-West Plains Office of Business and Support Services, 128 Garfield West Plains, MO  65775 (417) 255-7258 WPSafety@MissouriState.edu.

Emergency Preparedness Plans

University emergency plans establish procedures employed when there exists the potential for an emergency condition, such as severe weather, or when an emergency/disaster has or is occurring. The university's Emergency Operations Plan identifies and assigns specific areas of responsibility for performing functions in response to an emergency/disaster. Emergency Response Plans provide specific guidance to employees and emergency response personnel during an emergency/disaster. Emergency Action Plans provide general actions to be taken by students and the public in an emergency. Information about the Emergency Action Plans is available from the Associate Vice Chancellor for Business and Support Services, Kellett Hall 201, (417) 255-7258 or can be found on the Campus Safety webpage

MSU-West Plains participates in annual drills and exercises that include campus personnel as well as local, county, and state public safety agencies. The University uses the "Missouri State Alert" system to communicate with students, employees and the public via text, phone, and email. Information about the Missouri State Alert System is available from the Associate Vice Chancellor for Business and Support Services, Kellett Hall 201, Missouri State University-West Plains, (417) 255-7258, or can be found on the Campus Safety webpage.

Missing Person Policy

In accordance with the Higher Education Act of 2008, all students who reside in on-campus housing may identify an individual who will be contacted by University or law enforcement personnel after it has been determined that the student is missing. If campus officials determine that a student for whom a missing person report has been filed has been missing for more than 24 hours, then within the next 24 hours, they must: notify the individual identified by the student to be contacted in this circumstance; notify a parent or guardian if the student is under 18 years old; and notify law enforcement. If at any time foul play is suspected or suspicious circumstances are uncovered, the Vice Chancellor of Student Services, the Associate Vice Chancellor for Business and Support Services, and law enforcement officials will be contacted immediately. The complete policy is available from the Office of Residence Life, Grizzly Lofts Office Suite, Missouri State University-West Plains, (417) 255-8020. The policy is also available on the Campus Safety webpage where the most recent Annual Security and Fire Safety Report will be located.

Sex Offender Registration and Community Notification

Under provisions of the Jacob Wetterling Crimes Against Children and Sexually Violent Offender Registration Act (Wetterling Act), any person who is required to register under a state sex offender registration program must notify the state when he or she enrolls at an institution of higher education or is employed at such an institution and must notify the state of any change in enrollment or employment at an institution of higher education.  Sex offender registration information is to be transmitted from each state to the law enforcement entities where the registered sex offenders reside.  In Missouri, the sex offender list is maintained at the county level.

The University’s Campus Safety website includes a link to the Missouri State Highway Patrol Registry Sex Offenders List.  Members of the University Community who wish to be informed of the identities of registered sex offenders who reside in Howell County are encouraged to enroll in the Missouri State Highway Patrol Sex Offender Registry Community Notification at www.mshp.dps.missouri.gov/CJ38Comm/logon.jsp.

Non-Discrimination Policy Statement

Missouri State-West Plains is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity Employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 South National Avenue, Springfield, Missouri 65897, Equity@MissouriState.edu, 417-836-4252, or to the Title IX Coordinator Liaison, Looney Hall 206, 128 Garfield Avenue, West Plains, Missouri 65775.

G1.31 Reporting Allegations of Discrimination on the Basis of a Protected Class

The University is committed to maintaining an environment that is free from all forms of discrimination and harassment prohibited by applicable law. Accordingly, and consistent with G1.05 Non-Discrimination Policy, the University has established grievance procedures for the purpose of receiving and investigating allegations that members of the University community (i.e., faculty, staff, and students) have been discriminated against or harassed on the basis of one or more legally protected classes.

Allegations of Discrimination and Harassment on the Basis of Sex

The Title IX Office (“Title IX Office”) is responsible for processing all complaints of discrimination or harassment on the basis of sex, including complaints arising from Title IX of the Education Amendments of 1972 (“Title IX”), Title VII of the Civil Rights Act of 1964 (“Title VII”), and the Missouri Human Rights Act (“MHRA”). Allegations of sexual harassment as defined by Title IX (including sexual assault, domestic violence, dating violence, and stalking), will be processed in a manner consistent with Op1.02-11 Title IX Sexual Harassment Grievance Procedure Policy. All other complaints of sex discrimination (including discrimination on the basis of marital status, family status, pregnancy, sexual orientation, or gender identity, and sexual harassment under Title VII), will be addressed in a manner consistent with Op1.02-2 Discrimination Complaint and Investigation Procedures.

The Title IX Office is located in Carrington Hall, Suite 205, and may be contacted at 417-836-4252 or Equity@MissouriState.edu. The Title IX Coordinator Liaison office is located in Looney Hall, Office 206 and may be contacted at 417-836-4252.  

Allegations of Discrimination and Harassment Due to a Protected Class Other than Sex

The Office for Institutional Compliance (“OIC”) is responsible for processing all complaints of discrimination and harassment on the basis of protected classes other than sex, including race, color, national origin, religion, age, disability, veteran status, and genetic information. All such complaints will be addressed in a manner consistent with Op1.02-2 Discrimination Complaint and Investigation Procedures. The OIC is located in Carrington Hall, Suite 205, and may be contacted at 417-836-4252 or Compliance@MissouriState.edu

Reporting Obligations of University Employees

To assist the University in enforcing G1.05 Non-Discrimination Policy and in implementing this policy, all employees are required to report any concerns or allegations of discrimination or harassment involving members of the University community (i.e., faculty, staff, and students) of which they become aware.

Reports should be made as soon as possible, but in no event later than three (3) calendar days after learning of such concern or allegation. Additionally, reports must be made to either the Title IX Office or the OIEC, as indicated in the policy. Reporting a concern or allegation of discrimination or harassment to a supervisor, without also reporting to the Title IX Office or the OIEC (as applicable) does not satisfy an employee’s reporting obligation under this policy. An employee who refuses or otherwise fails to report an allegation or concern under this policy is subject to disciplinary action.

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Career Services

Information regarding services provided by the Career Services Office, including career development and job search preparation, can be found on the Career Services webpage. For more information contact Career Services, Lybyer Hall 210, Missouri State – West Plains, 417-255-7230.

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Disabilities Resources

Missouri State University-West Plains perceives students with disabilities as a valued identity group and integral to our campus diversity. We strive to proactively create usable, equitable, inclusive learning environments. However, due to the design of a University course or program, students with disabilities may experience barriers to their full and meaningful participation. When this occurs students should request an environmental or course adaptation through one of the offices below. It is the policy of Missouri State University to comply with all applicable federal and state laws prohibiting disability discrimination.

Disability accommodations

Information is available in the Office of Advising and Academic Support located in Hass-Darr Hall, Suite 107, Missouri State University-West Plains (417) 255-7222 or the Disability Services webpage.

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Drug and Alcohol Policy

The Alcohol and Drug policy of Missouri State University-West Plains is annually distributed to every employee and student of Missouri State University-West Plains out of concern for their welfare and in compliance with the Drug Free Schools and Communities Act. Missouri State University-West Plains is committed to providing a healthy, safe, and learning environment for its students, faculty, staff, and guests. Abuse of alcohol and other drugs disrupts this environment and interferes with the academic and personal development of the student, and personal and professional development of University employees. This policy can be found on the Campus Safety webpage in the most recent Annual Security and Fire Safety Report. Consequences for violation of the campus Drug and Alcohol Policy can be found in the Student Code of Rights and Responsibilities or the Employee Handbook.

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Education Abroad

For information about Study Abroad opportunities at Missouri State University-West Plains, visit the following Education Abroad or contact the Vice Chancellor of Academic Affairs, Lybyer Hall 206, (417) 255-7272.

Financial Aid & Education Abroad

Missouri State University-West Plains degree-seeking students who are studying abroad may be eligible to use their federal financial aid and/or Missouri State University-West Plains scholarships. To use any financial aid or scholarships, this MUST be approved by the Financial Aid Office.

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Family Educational Rights and Privacy Act (FERPA)

The Family Education Rights and Privacy Act (FERPA) affords students certain rights with respect to their educational records. They include the right to: 1) inspect and review these records; 2) request an amendment to the records; 3) consent to or restrict disclosures of personally identifiable information in the records; and 4) file a complaint with the U.S. Department of Education concerning the University’s alleged failure to comply with FERPA. Copies of the complete policies and procedures for reviewing educational records and requesting an amendment of the records may be obtained from the Office of Registration & Records, Cass Hall, Missouri State University-West Plains, (417) 255-7979, or on the Registration & Records webpage.

Financial Aid

The following information regarding financial aid and its availability to students can be obtained at the Office of Financial Aid, Cass Hall, Missouri State University-West Plains, (417) 255-7243 and can also be found on their Financial Aid webpage.

  • Types of awards available
  • How to apply for financial assistance
  • Student Rights & Responsibilities
  • Withdrawal and Return of Federal Funds
  • Satisfactory Academic Progress Policy
  • Repeated Courses and Financial Aid Eligibility
  • Cohort Default Rate
  • Terms and Conditions of Loans
  • Loan Entrance & Exit Interviews
  • Eligibility Criteria
  • Disbursement Information
  • Student Loans
  • Cost of Attendance
  • Net Price Calculator
  • Contact information for the Office of Student Financial Aid

Student Loan Forgiveness Opportunities

Borrowers in the Federal Direct Loan program may be eligible for deferred payment provisions for service in the Peace Corps, service under the Domestic Volunteer Service Act of 1973, or comparable service as a volunteer for a tax-exempt organization of demonstrated effectiveness in the field of community service. Details are available from the Office of Financial Aid, Cass Hall, Missouri State University-West Plains, (417) 255-7243, and can also be found on the U. S. Department of Education website.

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Missouri A+ Scholarship Program

If a student has completed the Missouri A+ Scholarship Program in high school and is or will be utilizing the A+ Program tuition benefit for the current academic year, the student should be aware of A+ Program guidelines.  Students should be aware that the withdrawal or dropping of courses can negatively impact the ability for A+ funds to be used and a student may become responsible for the tuition and fees for that course or courses.  Prior to making changes to their registration status, students should review their information with Financial Aid for a determination of impact.

A student's eligibility for A+ funds expires with the earliest of the following: Completion of an associate's degree OR 48 months have expired since high school graduation OR completion of 105 percent of the hours required for the program in which the student is currently enrolled.  More information can be found on the Missouri Department of Higher Education and Workforce Development (MDHEWD) website.

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Graduation Rates

Under regulations developed by the United States Department of Education, colleges and universities are required to report graduation rates to current and prospective students. The Missouri State University-West Plains graduation rates can be obtained from the Office of Institutional Research, 128 Garfield, Missouri State University-West Plains, (417) 255-8083, or from Institutional Research webpage.

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Health Disclosures

Health Insurance Portability and Accountability Act of 1996 (HIPAA)

Missouri State University’s Board of Governors has designated the University and those components of the University, which transmit health information in electronic form, as a hybrid entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).  Before or during the first visit by a patient or client to a University Health Care Component (HCC), the HCC must require the person to sign an Acknowledgement that they have received the HCC’s Notice of Privacy Practices.  The University and its HCC must comply with HIPAA unless complying violates other federal or state laws, such as the Family Educational Rights and Privacy Act (FERPA).  More information is available online about the University’s HIPAA Policies, Procedures, Forms, Privacy Officers, and Security Officers.

Meningitis Immunization

Missouri Law requires: All students who reside in on-campus housing must have received the meningococcal vaccine unless a signed statement of medical or religious exemption in on file with the institution’s administration. This must be received before moving into on campus housing.  Additional information about the Meningococcal Disease is available on the Department of Health and Senior Services’ website. The brochure includes: risk factors for and symptoms of the disease; how it may be diagnosed and its possible consequences if untreated; how the disease is transmitted; the latest scientific information on the disease immunization and its effectiveness; and a statement that any questions or concerns regarding immunization against meningococcal disease may be answered by contacting the student’s health provider.  For additional information, contact the Bureau of Immunization Assessment and Assurance at (800) 219-3224.

Tuberculosis Screening

Missouri law requires screening of all seated students (not online students) for tuberculosis risk factors. Missouri State-West Plains has developed a survey instrument to help persons comply with this state law.  Students may complete the TB Screening Questionnaire by logging into My Grizzly Den and selecting “Student” from the menu at the top left.  Use the link for the Tuberculosis (TB) Screening Questionnaire (New students only) on the “Other Student Resources” card. For assistance accessing My Grizzly Den, please contact the Lybyer Help Desk at (417) 255-7995. This must be completed before you register for your second semester classes. It is best to complete this now.

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Institutional Information

Academic Programs

Descriptions of academic programs and degree offerings are available from the Missouri State University-West Plains Course Catalogs or by contacting the Vice Chancellor of Academic Affairs, Lybyer Hall 206, Missouri State University-West Plains, (417) 255-7272.

Accreditation

Missouri State University-West Plains is accredited by the Higher Learning Commission but is currently serving probation until successfully demonstrating a strong program for assessment of student learning. The Associate of Science in Nursing Degree Program is fully approved by the Missouri State Board of Nursing, 3605 Missouri Boulevard, P. O. Box 656, Jefferson City, MO 65101 and accredited by the Accreditation Commission for Education in Nursing (ACEN), 3343 Peachtree Road NE, Suite 850, Atlanta, GA 30326, Phone: (404) 975-5000.

Admission Information

Admission requirements for Missouri State University-West Plains students can be found on the Admissions webpage or by contacting the Office of Admissions, Hass-Darr Hall, Suite 113, Missouri State University-West Plains, (417) 255-7955.

Bookstore

Textbooks and other required materials for courses are available at the Drago College Store, located in Hass-Darr Hall.  Additional information about required textbooks, including ISBN information, and course materials can be found online. Drago College Store Refund Policy: Textbooks must be returned, with receipt, no later than the end of the second week of classes in Fall or Spring or within two days of purchase if purchased after the first two weeks of classes.  Textbooks purchased for summer semester must be returned by the end of the first week of classes, with receipt. New books must be in new condition, bundled or packaged text materials must not have been opened. Access codes that have been opened are not available for refund.

Cooperative Programs

Cooperative Programs available through Missouri State University-West Plains are listed in the Course Catalogs and are also available from the Office of the Vice Chancellor of Academic Affairs, Lybyer Hall 206, (417) 255-7272.

Transfer from Missouri State-West Plains

Students ready to transfer from Missouri State-West Plains can learn more about the 42-Hour General Education Transfer Block on the Academics website.

Student Characteristics/Diversity of the Student Body

Information regarding student characteristics may be obtained by contacting the Office of Institutional Research at (417) 255-8083 or the Institutional Research webpage.

Facilities

Campus-based courses are taught in classrooms and laboratories on the main campus in West Plains. Individual buildings are described on the campus map.

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Placement Information

For information about off-campus employment opportunities, contact the Career Services, Lybyer Hall 210, Missouri State University-West Plains, (417) 255-7230.

State Education Requirements for Licensure / Certification

The University provides information related to certain educational programs that may meet applicable state educational requirements for licensure or certification or be required for licensure or certification in a particular state. This information can be found at the following location:
https://wpgapp.missouristate.edu/apps/licensure/index.

The University cannot provide verification of an individual’s ability to meet licensure or certification requirements unrelated to its educational programming.  Questions regarding this information should be directed to the Office of Academic Affairs, Lybyer Hall, Room 206, Missouri State University—West Plains, (417) 255-7272.

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Refund Policies

Refund policy for Drops and Withdrawals

Students who withdraw from the University or drop a course may receive a partial refund of tuition provided they complete the formal drop or withdrawal process by the established deadlines appropriate to the length or delivery method of the class. Students who are enrolled in the My Payment Plan are responsible for the amount of unpaid fees after the refund or re-assessment.  Information may be found on the Registration & Records webpage.

Housing and Meal Plan Refund Policies

All Student Housing Contracts must be canceled in writing.  A student who has an active Student Housing Contract may choose to cancel that contract via the exception form should the exception request be approved. For more information, go to the Housing website or contact the Office of Residence Life, Grizzly Lofts Office Suite, Missouri State University-West Plains, (417) 255-8020.

Financial Aid Withdrawal and Refund Policy

If a financial aid recipient withdraws from the University before completing at least 60% of the semester, federal regulations require that the "unearned" portion of any federal financial aid received be returned to the appropriate federal aid source.   Federal rules specify that repayment first apply toward federal loans, then federal grants.  The return of state aid follows state regulations. Details: Financial Aid Policies or contact the Financial Aid Office, Cass Hall, Missouri State University-West Plains, (417) 255-7243.

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Retention Rates

Information regarding Missouri State University-West Plains’ retention rates of first-year undergraduate students can be found on the Institutional Research Institutional Research webpage. For information, contact the Office of Institutional Research, Missouri State University-West Plains, (417) 255-8083.

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Student Rights & Responsibilities

All Missouri State University-West Plains students possess certain rights and privileges together with corresponding duties and responsibilities. The Code of Students Rights and Responsibilities is available to all students on the university website. For additional information, contact the Vice Chancellor of Student Services, Lybyer Hall, Suite 207, Missouri State University-West Plains, (417) 255-7255.

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Suicide Prevention and Mental Health Services

As required by Missouri law (Mo. Rev. Stat. §173.1200), this Policy is intended to advise Missouri State University-West Plains students, faculty and staff of certain national, regional, and local suicide prevention programs available to students, faculty and staff on and off of Missouri State University-West Plains’ campuses, the proper procedures for identifying and addressing the needs of students exhibiting suicidal tendencies or behavior, and the available University training regarding suicide prevention and response.

Suicide Prevention Programs Available to Students, Faculty, and Staff

The University has identified certain national, state, and local (on and off campus) suicide prevention resources for individuals exhibiting suicidal tendencies or behavior:

National Suicide Prevention Hotlines

National Suicide Prevention Lifeline
1-800-273-8255

National Suicide and Crisis Number
988

Crisis Text Line
Text Home to 741741

Veterans Crisis Line
988 press 1
Text: 838255

State and Local Suicide Prevention Resources

MOCARS Access Crisis Intervention (ACI) System
1-800-356-5395 (Howell County)

Access to Crisis Intervention (Service of Ozarks Healthcare)
417-257-6762 (Call or Walk-in Service, Mon-Fri 8:00 a.m. - 4:00 p.m.)

West Plains Police Department
417-256-2244

Howell County Sheriff’s Office
417-256-2544
417-256-4102 (non-emergency)

Ozarks Healthcare
417-256-9111

OZH Behavioral Health Care
1-800-356-5395

Southern Missouri Community Health Center
417-255-8464

On-Campus Suicide Prevention Resources

Lauren Willis, Director of Counseling Services
417-255-7290
Garfield Hall
304 Garfield Avenue

Vice Chancellor of Student Services Office
417-255-7225
Lybyer Hall
605 West Main Street; Room 207

Mountain Grove Coordinator
Missouri State University-West Plains Mountain Grove
417-547-7575
Shannon Hall
401 East 17th Street

Mental Health Access Programs

The University has identified the following mental health access programs, which can provide students, faculty, and staff information on the availability of local mental health clinics, student health services, and counseling services.

Southern Missouri Community Health Center
417-255-8464
1137 Independence Dr.
West Plains, MO  65775

Ozarks Healthcare Behavioral Healthcare
1-800-492-9439 or 417-257-6762
1211 Porter Wagoner Blvd.
P.O. Box 1100
West Plains, MO 65775

Vice Chancellor of Student Services Office
417-255-7225
Lybyer Enhanced Technology Center
605 West Main Street; Room 207

Director of Counseling Services
417-255-7290
Kellett Hall Room 100A
905 West Main Street;

Mountain Grove Campus Services
Coordinator, Missouri State University-West Plains Mountain Grove
417-547-7575
Shannon Hall
401 E. 17th Street

Missouri State University Faculty and Staff Services

Missouri State University offers two Employee Assistance Programs (EAPs)) for its employees and their immediate family. An EAP is a free, confidential service to help employees and their immediate family members with a wide range of problems. EAPs can provide information, support, and referral services to assist with life concerns, including employee mental health concerns. The following two (2) EAPS are free, confidential and are available twenty (24) hours a day, seven (7) days a week, three hundred sixty-five (365) days a year:

Access more information regarding Missouri State University’s Employee Assistance Programs.

Resources for Identifying Suicide Concerns

Common warning signs exist that can indicate that a person may be considering harming themselves or others. All members of the University should be aware of recognized suicide warning signs, and feel comfortable reporting concerns regarding students, faculty, or staff displaying these signs.

According to the National Institute of Mental Health (warning signs of suicide, https://www.nimh.nih.gov/health/publications/warning-signs-of-suicide, retrieval 12.1.23), some, but not all, suicide warning signs are:

Talking about:

  • Wanting to die
  • Great guilt or shame
  • Being a burden to others

Feeling:

  • Empty, hopeless trapped, or having no reason to live
  • Extremely sad, more anxious, agitated, or full of rage
  • Unbearable emotional or physical pain

Changing behavior, such as:

  • Making a plan researching ways to die
  • Withdrawing from friends, saying goodbye, giving away important items, or making a will
  • Taking dangerous risks such as driving extremely fast
  • Displaying extreme mood swings
  • Eating or sleeping more or less
  • Using drugs or alcohol more often

Concerned individuals should report these concerns to any of the national, local, or campus resources indicated in this Policy.

In an effort to ensure that students receive up-to-date resources regarding suicide prevention and program access information, Student Affairs personnel will, prior to the beginning of each academic semester, develop student communication plans which will detail the University’s outreach plan regarding educational and other outreach activities planned throughout the semester directed toward students and suicide prevention and program awareness. Student Affairs personnel will work with other members of the University community, including recognized student organizations, in implementing these plans, including creating the content for distribution to students.

Similarly, University Human Resource personnel will develop staff and faculty communication plans which will detail the University’s outreach plans regarding educational and other outreach activities planned throughout the semester directed toward faculty and staff suicide prevention. Human Resources and the Provost’s Office will work with other members of the University Community on implementing the plans, including creating the content for distribution to University’s faculty and staff.

Post intervention plans to communicate effectively with students, staff, and parents after the loss of a student to suicide

The University has developed a strategic plan to communicate with individuals impacted by the death of a student, including students whose death is caused by suicide. The plan involves the coordination of multiple members of the university in order to address a variety of issues, including but not limited to, student’s academic progress, mental health needs, and any other areas that might be alleviated by university intervention.

Procedures for identifying and addressing the needs of students exhibiting suicidal tendencies or behavior, and shall provide training, where appropriate

The University has adopted an active response plan for students, faculty, and staff (including residence hall staff) regarding the proper procedures for identifying and addressing the needs of students exhibiting suicidal tendencies or behavior. The University community is encouraged to actively respond to students in distress, including those students exhibiting suicidal tendencies. The University advises students, faculty and staff to:

See Something

Given the unique position of students, faculty, and staff to observe students in distress, faculty, staff and other students may be the first person to see something distressing in a student. Students, faculty, and staff are encouraged to respond compassionately to students that may be exhibiting symptoms of distress, including suicidal tendencies or behaviors.

Say Something

Oftentimes an initial discussion with a student in distress can identify or alleviate concerning behavior in distressed and suicidal students. When engaging an individual exhibiting suicidal behavior, a faculty, staff, or student should:

  • Be Direct: don’t be afraid to ask the student directly if they are having thoughts of harming themselves or others.
  • Listen sensitively and carefully: Use a non-confrontational approach and a calm voice. Avoid threatening, humiliating, and intimidating responses.
  • Follow Through: Direct the student to additional available resources such as the Counseling Center, Vice Chancellor of Student’s Office, or other University personnel.
  • Consult Others and Document Your Interaction: Document your interactions with distressed students.
Do Something

Faculty, staff, and students are encouraged to contact 911 or local law enforcement if a student’s conduct is clearly and imminently reckless, disorderly, dangerous or threatening including self-harm or suicidal behavior.

Faculty, staff and students are encouraged to contact the Vice Chancellor of Student Services or submit a report to the Behavioral Intervention Team if a student shows signs of distress but the level of seriousness is unclear to the observing faculty, staff, or student. Observing individuals are encouraged to notify the Behavioral Intervention Team or Vice Chancellor of Student Services office even if they are not concerned with the student’s immediate safety but are still concerned with the student’s academic and/or personal issues.

Individuals may anonymously report any concerns regarding unsafe, potentially harmful, dangerous, violent or criminal activities, or the threat of such activities.

Availability of Resources

This Policy and additional information about depression and suicide prevention resources will be made available to students and will be provided to incoming students each academic semester.

University Withdrawal Policy

Students withdrawing from the University must initiate the withdrawal process either through My Grizzly Den (effective immediately), in person or through their Missouri State Email account with the Registration and Records office, Cass Hall, (email to WPRR@MissouriState.edu). Individuals taking only one class who wish to drop that class must withdraw from the University. Unless withdrawal is initiated through My Grizzly Den, withdrawal is not complete until the Registration and Records office has processed the paperwork. The date of withdrawal will be the date the withdrawal request is submitted to the Registration and Records office or the postmark date on a mailed request.  Withdrawals are not allowed after the last day to drop or withdraw deadline for the course. See the “Refund Schedule” on the web for specific deadline dates. For additional important information, see Withdrawal Procedures. Students should contact their academic advisor with questions about the academic impact of their withdrawal.  A withdrawal submitted electronically, via email, must be sent from an “.edu” account, from either Missouri State University-West Plains, or another educational institution. Withdrawal from classes may change financial aid awards.  Please contact Financial Aid, (417) 255-7243, prior to withdrawal, for more information.

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Voter Registration

Missouri State University–West Plains strongly encourages students to vote. If you wish to have a Howell County voter registration form mailed to you, you may call (417) 255-7255. You may also register at any of the following locations on campus:

  • Vice Chancellor of Student Services Office, Lybyer Hall, Room 207.

If you would like to register in another county or state, the form to send in your request is also available in Student Services.  Or you can contact the county courthouse in that county. They can provide information on registration procedures. You may also contact the Elections Office for the State of Missouri:

(573) 751-2301 (Voice)
(800) NOW-VOTE (669-8683)
(573) 526-3242 (Fax)
elections@sos.mo.gov
Go Vote Missouri

If you are registered in another county and wish to vote by absentee ballot, be sure to request a ballot from the county clerk in your county in advance of the deadline. Notary publics are available on campus in Lybyer Hall Room 207 and in Veteran’s Services, Hass-Darr Hall 104, to notarize your ballot.

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