Annual Consumer Information Notice

September 2020

Information Dissemination

The Dean of Student Services is available on a full-time basis to assist enrolled or prospective students in obtaining information on financial assistance, Missouri State University-West Plains, graduation, and completion rates. The Office of the Dean of Student Services is located in Lybyer Technology Center room 207, phone (417) 255-7255. The Director of Business and Support Services is available to assist individuals with security policies and crime statistics. The Director of Business and Support Services is located in Kellett Hall room 201, phone (417) 255-7258.

Athletic Program Information

Athletic Program Participation and Financial Support

The annual Equity in Athletics Disclosure Act Report that contains participation rates, financial support, and other information on men’s and women’s intercollegiate athletic programs is available from the Athletic Director, West Plains Civic Center, Room 202, Missouri State University-West Plains, 110 St. Louis St., West Plains, MO 65775, (417) 255-7975. Information can also be located on the athletic webpage > Inside Athletics > Equity in Athletics.

Graduation Rates for Student Athletes

Missouri State University-West Plains offers varsity sports in women’s volleyball and men’s basketball. Both sports compete at the Division One level of the National Junior College Athletic Association (NJCAA). Annually, Missouri State University-West Plains produces a report containing the following information:

  1. The number of students, categorized by race and gender, who attended the institution during the year prior to preparation of the report;
  2. The number of those students who received athletically-related student aid, categorized by race and gender within each sport;
  3. The completion or graduation rate and, if applicable, transfer-out rate of all the entering, certificate- or degree-seeking, full-time students;
  4. The completion or graduation rate and, if applicable, transfer-out rate of those entering students who received athletically-related student aid, categorized by race and gender within each sport;
  5. The average completion or graduation rate and, if applicable, transfer-out rate for the four most recent completing or graduating classes of those students, categorized by race and gender;
  6. The average completion or graduation rate and, if applicable, transfer-out rate of the four most recent completing or graduating classes those entering students who received athletically-related student aid, categorized by race and gender within each sport.

When Missouri State University-West Plains offers a prospective student-athlete athletically related student aid, the University discloses the information above to the potential athlete and his or her parents, high school coach, and guidance counselor. This information is also available from the Athletic Director; Missouri State University-West Plains; 128 Garfield Avenue; West Plains, MO 65775; Office: West Plains Civic Center; Telephone: (417) 255-7975 and can be located on the Institutional Research webpage.

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Campus Contacts

University officials may be contacted to assist enrolled or prospective students with the following:

Financial Assistance Information: Coordinator, Office of Financial Aid, Cass Hall, Missouri State University-West Plains, (417) 255-7243.
Institutional Information: Director, University Communications, Kellett Hall, Missouri State University-West Plains, (417) 255-7960.
Completion or graduation rates: Dean of Academic Affairs, Lybyer Technology Center 206, Missouri State University-West Plains, (417) 255-7272.
Security policies and crime statistics: Director of Business and Support Services, Kellett Hall, Missouri State University-West Plains, (417) 255-7258.
Academic concerns: Dean of Academic Affairs, Lybyer Technology Center 206, Missouri State University-West Plains, (417) 255-7272.
Miscellaneous Informal Complaints: Dean of Student Services, Lybyer Technology Center 207, Missouri State University-West Plains, (417) 255-7255.

Discrimination Based on Sex: Title IX Coordinator, Jill Patterson, 205 Carrington Hall, Missouri State University – Springfield, (417) 836-8506; Title IX Coordinator Liaison, Brenda Polyard, West Plains Civics Center 201, 128 Garfield Ave., (417) 255-7966.

​​​​​​​Discrimination Based on Protected Classification (other than Sex): Director, Office of Institutional Equity and Compliance, Melissa Berry, 205 Carrington Hall, Missouri State University, (417) 836-4252; Liaison, Office for Institutional Equity and Compliance, Brenda Polyard, West Plains Civics Center 201, 128 Garfield Ave., (417) 255-7966.

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Campus Safety

Annual Security and Fire Safety Report

Missouri State University-West Plains is committed to supporting the welfare of its students, faculty, staff, and visitors. Missouri State University-West Plains’ annual Security and Fire Safety Report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by Missouri State University; and on public property within the campus, or immediately adjacent to and accessible from the campus.  The report also includes institutional policies concerning campus security, such as policies concerning alcohol and other drug use, crime prevention, the reporting of crimes, sexual assault, and other matters.  Persons may obtain a paper copy of this report by contacting the Director of Business and Support Services, Kellett Hall 201, Missouri State University-West Plains, (417) 255-7258, or by accessing the Campus Safety webpage where the most recent Annual Security and Fire Safety report can be located.

Additionally, Emergency Procedures posters are displayed in every room in every campus facility.  The posters advise campus community members and guests of actions to take in the event of fire, tornado, earthquake, and more.  The posters may be accessed in the “Procedures” section of the Campus Safety webpage.

Emergency Response and Evacuation Procedures

The Emergency Response and Evacuation Plan establishes policies and procedures that will be employed when there exists the potential for an emergency condition, such as severe weather; an emergency situation that has occurred or is occurring; or in any situation where it is necessary and beneficial for the operations of Missouri State University-West Plains to be conducted out of a single location.  In order to ensure the various plans at Missouri State University-West Plains will work in an emergency situation, the University participates in drills and exercises that include campus personnel as well as local, county, and state public safety agencies.

The University has several procedures in place to communicate with faculty, staff, students and media regarding any emergency on campus and has established an emergency mass notification system, known as “Missouri State Alert”, on all Missouri State University campuses.  Complete details about the Emergency Response Plan (Crisis Management) and the Missouri State Alert System are available from the Director of Business and Support Services, Kellett Hall 201, Missouri State University-West Plains, (417) 255-7258, or can be found on the Campus Safety webpage.

Missing Person Policy

In accordance with the Higher Education Act of 2008, all students who reside in on-campus housing may identify an individual who will be contacted by University or law enforcement personnel after it has been determined that the student is missing.  If campus officials determine that a student for whom a missing person report has been filed has been missing for more than 24 hours, then within the next 24 hours, they must: notify the individual identified by the student to be contacted in this circumstance; notify a parent or guardian if the student is under 18 years old; and notify law enforcement.  If at any time foul play is suspected or suspicious circumstances are uncovered, the Dean of Student Services, the Director of Business and Support Services, and law enforcement officials will be contacted immediately. The complete policy is available from the Office of Student Life & Development, Hass-Darr Hall, Suite 107, Missouri State University-West Plains, (417) 255-7233.  The policy is also available on the Campus Safety webpage where the most recent Annual Security and Fire Safety Report will be located.

Sex Offender Registration and Community Notification

Under provisions of the Jacob Wetterling Crimes Against Children and Sexually Violent Offender Registration Act (Wetterling Act), any person who is required to register under a state sex offender registration program must notify the state when he or she enrolls at an institution of higher education or is employed at such an institution, and must notify the state of any change in enrollment or employment at an institution of higher education.  Sex offender registration information is to be transmitted from each state to the law enforcement entities where the registered sex offenders reside.  In Missouri, the sex offender list is maintained at the county level.   

The University’s Campus Safety website includes a link to the Missouri State Highway Patrol Registry Sex Offenders List.  Members of the University Community who wish to be informed of the identities of registered sex offenders who reside in Howell County are encouraged to access this information.

Prohibition of Discrimination and Harassment Policy

Missouri State University (“University”) does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the university.

Title IX of the Education Amendments of 1972 (“Title IX”) prohibits discrimination based on sex in education programs and activities at educational institutions receiving federal funds. Title IX protects all members of the university community, as well as applicants for university admission or employment, from all forms of sex discrimination. Similarly, Title VII of the Civil Rights Act of 1964 prohibits sex discrimination (including sexual harassment and sexual assault) in the workplace.

The university is committed to maintaining an environment that is free from all forms of discrimination, including discrimination based on sex. Moreover, the university is committed to maintaining an environment that is free from domestic violence, dating violence, and stalking, as contemplated by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (“Clery Act”), as amended by the Violence Against Women Reauthorization Act of 2013 (“VAWA”).

The University maintains a grievance procedure available to any person who believes he or she has been discriminated against. Concerns regarding discrimination on the basis of sex, including sexual harassment, should be referred to Jill Patterson, Title IX Coordinator, Carrington 205, 901 S. National Ave., Springfield, MO 65897, (417) 836-8506, or jillpatterson@missouristate.edu. The University has adopted a grievance procedure policy for the prompt and equitable resolution of allegations of sexual discrimination, including sexual harassment. This policy is available at the Title IX website. Individuals may report an allegation of sex discrimination, file a complaint of sexual discrimination, or file a formal complaint of sexual harassment by contacting the Title IX Coordinator at Carrington 205, 901 S. National Ave., Springfield, MO 65897, (417) 836-8506, jillpatterson@missouristate.edu, or visiting the Title IX website. All other inquiries concerning the complaint/grievance procedure related to discrimination and/or harassment on the basis of a Protected Class other than sex, as well as inquiries related to the University’s Affirmative Action Plan or compliance with federal and state laws and guidelines, should be addressed to the Equal Opportunity Officer, Carrington Hall, 205, Springfield, Missouri, 65897; Equity@MissouriState.edu; (417) 836-4252; TTY: (417) 836-6974.

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Disabilities Resources

Missouri State University-West Plains is committed to providing an accessible and supportive environment for students with disabilities.  Equal access for qualified students with disabilities is an obligation of the University under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.  Missouri State University-West Plains does not discriminate on the basis of disability against otherwise-qualified individuals in any program, service or activity offered by the University.  Information is available in the Advisor’s Office located in Lybyer Technology Center, Room 210, Missouri State University-West Plains (417) 255-7222 or the Disability Services webpage.  The University is committed to ensuring that no otherwise-qualified individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids or other appropriate services; however, accommodations cannot result in an undue burden to the University or fundamentally alter the requirements essential to a program of instruction.

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Drug and Alcohol Policy

The Alcohol and Drug policy of Missouri State University-West Plains is annually distributed to every employee and student of Missouri State University-West Plains out of concern for their welfare and in compliance with the Drug Free Schools and Communities Act. Missouri State University-West Plains is committed to providing a healthy, safe, and learning environment for its students, faculty, staff, and guests.  Abuse of alcohol and other drugs disrupts this environment and interferes with the academic and personal development of the student, and personal and professional development of University employees.  This policy can be found on the Campus Safety webpage in the most recent Annual Security and Fire Safety Report.

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Family Educational Rights and Privacy Act (FERPA)

The Family Education Rights and Privacy Act (FERPA) affords students certain rights with respect to their educational records. They include the right to: 1) inspect and review these records; 2) request an amendment to the records; 3) consent to or restrict disclosures of personally identifiable information in the records; and 4) file a complaint with the U.S. Department of Education concerning the University’s alleged failure to comply with FERPA. Copies of the complete policies and procedures for reviewing educational records and requesting an amendment of the records may be obtained from the Office of Registration & Records, Cass Hall, Missouri State University-West Plains, (417) 255-7979, or on the Registration & Records webpage.

Under the Family Educational Rights and Privacy Act (FERPA); the University is required to identify and make available upon request, to those needing such information, directory information which has been so identified. Other non-directory information is available to Missouri State–West Plains faculty and staff who have a "need to know" this information to conduct business and provide service to students, unless that information is prohibited from release by either a Privacy Hold, or a FERPA Hold.

For distribution to the general public, Missouri State University-West Plains has defined the following as directory information:

  1. Name
  2. Address
  3. Telephone number
  4. BearPass Email
  5. Major field of study
  6. Classification (e.g. sophomore)
  7. Enrollment status (full-time, part-time, or less than part-time)
  8. Participation in recognized activities and sports, including photographs of athletes,
  9. Dates of attendance, (including matriculation and withdrawal dates),
  10. Degrees and certificates received including date awarded as well as lists of graduates to newspapers.
  11. Awards received, including dean's list and chancellor's list scholastic honors, departmental honors, memberships in national honor societies, athletic letters, and university-funded scholarships (excluding those that are need based)
  12. Previous education institutions attended.


Directory information may be disclosed by the University for any purpose at its discretion, without the consent of a student. However, a FERPA hold may be requested by currently-enrolled students. This non-disclosure option means that the university may not release any directory information about the student (except as permitted under the provisions of FERPA). The University may not even acknowledge to third parties that the person is a student at the institution.

Annual Notice: The University hereby gives annual public notice to students of the categories of information designated as directory information. Currently-enrolled students have the right to suppress disclosure of their directory information by requesting a FERPA Hold. These holds do apply retroactively to previous releases of directory information and will remain applicable until the student submits a written request specifying otherwise.

Any student refusing to have directory information disclosed must file written notification to this effect requesting a Privacy Hold or FERPA Hold with the University during regular business hours. Forms for this purpose are available in the office of registration and records, Cass Hall. The written notification does not apply retroactively to previous releases of directory information (e.g., once the Campus Directory has been published, the directory information contained therein will remain). To prevent publication of directory information in the campus directory, written notification must be filed no later than the second week of classes during the fall semester.  In the event a refusal is not filed, the University assumes that a student does not object to the release of the directory information designated.

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Financial Aid

The following information regarding financial aid and its availability to students can be obtained at the Office of Financial Aid, Cass Hall, Missouri State University-West Plains, (417) 255-7243 and can also be found on their Financial Aid webpage.

  • Price of Attendance
  • Net Price Calculator
  • Types of awards available
  • How to apply for financial assistance
  • Eligibility Criteria
  • Student Loans
  • Terms and Conditions of Loans
  • Loan Entrance & Exit Interviews
  • Disbursement Information
  • Student Rights & Responsibilities
  • Withdrawal and Return of Federal Funds
  • Satisfactory Academic Progress Policy
  • Repeated Courses and Financial Aid Eligibility
  • Contact information for the Office of Student Financial Aid

Student Loan Forgiveness Opportunities

Borrowers in the Federal Direct Loan program may be eligible for deferred payment provisions for service in the Peace Corps, service under the Domestic Volunteer Service Act of 1973, or comparable service as a volunteer for a tax-exempt organization of demonstrated effectiveness in the field of community service. Details are available from the Office of Financial Aid, Cass Hall, Missouri State University-West Plains, (417) 255-7243, and can also be found on the U. S. Department of Education website.

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Missouri A+ Scholarship Program

If a student has completed the Missouri A+ Scholarship Program in high school and is or will be utilizing the A+ Program tuition benefit for the current academic year, the student should be aware of A+ Program guidelines.  If a student drops a class or withdraws from classes for which A+ funds were used, the University cannot bill the state.  The student will be responsible for the tuition and fees for that course or courses.  A student's eligibility for A+ funds expires with the earliest of the following:  Completion of an associate's degree or 48 months have expired since high school graduation or completion of 105 percent of the hours required for the program in which the student is currently enrolled.  More information can be found on the Missouri Department of Higher Education (MDHE) website​​​​​​​

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Graduation Rates

Under regulations developed by the United States Department of Education, colleges and universities are required to report graduation rates to current and prospective students. The Missouri State University-West Plains graduation rates can be obtained from the Office of Institutional Research, 128 Garfield, Missouri State University-West Plains, (417) 255-7904, or from Institutional Research webpage.

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Health Disclosures

Health Insurance Portability and Accountability Act of 1996 (HIPAA)

Missouri State University’s Board of Governors has designated the University and those components of the University, which transmit health information in electronic form, as a hybrid entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).  Before or during the first visit by a patient or client to a University Health Care Component (HCC), the HCC must require the person to sign an Acknowledgement that they have received the HCC’s Notice of Privacy Practices.  The University and its HCC must comply with HIPAA unless complying violates other federal or state laws, such as the Family Educational Rights and Privacy Act (FERPA).  More information is available online about the University’s HIPAA Policies, Procedures, Forms, Privacy Officers, and Security Officers.

Vaccination for Meningococcal Disease

Pursuant to Missouri Statute RSMo chapter 174.335 as amended by Senate Bill 716, “every public institution of higher education in this state shall require all students who reside in on-campus housing to have received the meningococcal vaccine unless a signed statement of medical or religious exemption in on file with the institution’s administration.”  Additional brochure information about the Meningococcal Disease is available on the Department of Health and Senior Services’ website.  The brochure includes: risk factors for and symptoms of the disease; how it may be diagnosed and its possible consequences if untreated; how the disease is transmitted; the latest scientific information on the disease immunization and its effectiveness; and a statement that any questions or concerns regarding immunization against meningococcal disease may be answered by contacting the student’s health provider.  For additional information, contact the Bureau of Immunization Assessment and Assurance at (800) 219-3224.

Tuberculosis Questionnaire

Relative to Missouri Senate Bill 197, applicable to all Missouri colleges and universities, students and new faculty are required to complete a survey designed to identify persons who may be at high risk for latent tuberculosis infection. Missouri State-West Plains has developed a survey instrument to help persons comply with this state law.  Students may complete the TB Screening Questionnaire by logging into My Grizzly Den  and selecting the Information & Services tab. Look in the Personal Information (Student) channel on the right and select the Tuberculosis (TB) Screening Questionnaire (New students only) link. For assistance accessing My Grizzly Den, please contact the Lybyer Help Desk at (417) 255-7995.

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Institutional Information

Academic Programs

Descriptions of academic programs and degree offerings are available from the Missouri State University-West Plains Course Catalogs  or by contacting the Dean of Academic Affairs, Lybyer Technology Center 206, Missouri State University-West Plains, (417) 255-7272.

Accreditation

Missouri State University-West Plains is accredited by the Higher Learning Commission. The Associate of Science in Nursing Degree Program is fully approved by the Missouri State Board of Nursing, 3605 Missouri Boulevard, P. O. Box 656, Jefferson City, MO 65101 and accredited by the Accreditation Commission for Education in Nursing (ACEN), 3343 Peachtree Road NE, Suite 850, Atlanta, GA 30326, Phone: (404) 975-5000.

Admission Information

Admission requirements for Missouri State University-West Plains students can be found on the Admissions webpage or by contacting the Office of Admissions, Hass-Darr Hall, Suite 113, Missouri State University-West Plains, (417) 255-7955.

Bookstore

Textbooks and other required materials for courses are available at the Drago College Store, located in Hass-Darr Hall. Additional information about required textbooks, including ISBN information, and course materials can be found online. Drago College Store Refund Policy: Books may be returned within ten business days after classes begin for Fall/Spring semesters or the first seven business days of classes during the Summer semester. A cash register receipt is required. For refund, bundled or packaged text materials must not have been opened.

Cooperative Programs

Cooperative Programs available through Missouri State University-West Plains are listed in the Course Catalogs and are also available from the Office of the Dean of Academic Affairs, Lybyer Technology Center 206, (417) 255-7272.

Student Characteristics/Diversity of the Student Body

Information regarding student characteristics may be obtained by contacting the Office of Institutional Research at (417) 255-7904 or the Institutional Research webpage.

Facilities

Campus-based courses are taught in classrooms and laboratories on the main campus in West Plains. Individual buildings are described on the campus map.

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Placement Information

For information about jobs, placement, and volunteer opportunities, contact the Greater Ozarks Center for Advanced Technology (GOCAT), GOCAT Facility, Missouri State University-West Plains, 395 E Broadway, West Plains, 65775 (417) 255-7784.

State Education Requirements for Licensure / Certification

The University provides information related to certain educational programs that may meet applicable state educational requirements for licensure or certification or be required for licensure or certification in a particular state. This information can be found at the following location:
​​​​​​​ https://grizapps.missouristate.edu/apps/licensure/index.

The University cannot provide verification of an individual’s ability to meet licensure or certification requirements unrelated to its educational programming. Questions regarding this information should be directed to the Office of Academic Affairs, Lybyer Enhanced Technology, Room 206, Missouri State University—West Plains, (417) 255-7272.

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Refund Policies

Refund policy for Drops and Withdrawals

Students who withdraw from the University or drop a course may receive a partial refund of tuition provided they complete the formal drop or withdrawal process by the established deadlines appropriate to the length or delivery method of the class. Students who are enrolled in the My Payment Plan are responsible for the amount of unpaid fees after the refund or re-assessment.  Information may be found on the Registration & Records webpage.

Housing and Meal Plan Refund Policies

All Student Housing Contracts must be canceled in writing.  A student who has an active Student Housing Contract may choose to cancel that contract via the exception form should the exception request be approved. For more information, go to the Housing website or contact the Office of the Coordinator of Student Life & Development, Hass-Darr Hall, Suite 107, Missouri State University-West Plains, (417) 255-7233.

Financial Aid Withdrawal and Refund Policy

If a financial aid recipient withdraws from the University before completing at least 60% of the semester, federal regulations require that the "unearned" portion of any federal financial aid received be returned to the appropriate federal aid source.  For example, a student who withdraws at the end of the fourth week of a semester will have "earned" approximately 25% of their aid (completed 4 weeks of a 16 week semester).  The remaining 75% must be repaid.  Federal rules specify that repayment first apply toward federal loans, then federal grants.  The return of state aid follows federal regulations.  Details:  Financial Aid Policies or contact the Financial Aid Office, Cass Hall, Missouri State University-West Plains, (417) 255-7243.

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Retention Rates

Information regarding Missouri State University-West Plains’ retention rates of first-year undergraduate students can be found on the Institutional Research webpage. For information, contact the Office of Institutional Research, Missouri State University-West Plains, (417) 255-8083.

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Student Rights & Responsibilities

All Missouri State University-West Plains students possess certain rights and privileges together with corresponding duties and responsibilities. The Code of Students Rights and Responsibilities is available to all students on the university website.  For additional information, contact the Dean of Student Services, Lybyer Technology Center, Suite 207, Missouri State University-West Plains, (417) 255-7255.

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Study Away

For information about Study Abroad opportunities at Missouri State University-West Plains, visit the following Study Abroad webpage or contact the Dean of Academic Affairs, Lybyer Technology Center 206, (417) 255-7272.

Financial Aid & Study Away

Missouri State University-West Plains degree-seeking students who are studying abroad at the China campus may be eligible to use their federal financial aid and/or Missouri State University-West Plains scholarships. In order to use any financial aid or scholarships, this must be approved by the Financial Aid Office. 

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Suicide Prevention Programs Available to Students, Faculty, and Staff

The University has identified certain national, state, and local (on and off campus) suicide prevention resources for individuals exhibiting suicidal tendencies or behavior:

National Suicide Prevention Hotlines

National Suicide Prevention Lifeline
1-800-273-8255

Crisis Text Line
Text Home to 741741

Veterans Crisis Line
1-800-273-8255 press 1
Text: 838255
CrisisChat.org

State and Local Suicide Prevention Resources

MOCARS Access Crisis Intervention (ACI) System
1-800-356-5395 (Howell County)

West Plains Police Department
417-256-2244

Howell County Sheriff’s Office
417-256-2544

417-256-4102 (non-emergency)

Ozarks Medical Center
417-256-9111

OMC Behavioral Health Care
1-800-356-5395

Comprehensive Consulting & Counseling LLC
417-293-3907

On-Campus Suicide Prevention Resources

Dean of Student Services Office
417-255-7225
Lybyer Enhanced Technology Center
605 West Main Street; Room 207
Mountain Grove
Coordinator, Missouri State University-West Plains Mountain Grove
417-547-7575
Shannon Hall
401 E. 17th Street

Mental Health Access Programs

The University has identified the following mental health access programs, which can provide students, faculty, and staff information on the availability of local mental health clinics, student health services, and counseling services.

Ozark Medical Center Behavioral Healthcare
1-800-492-9439 or 417-257-6762
1211 Porter Wagoner Blvd.
P.O. Box 1100
West Plains, MO 65775

Dean of Student Services Office
417-255-7225
Lybyer Enhanced Technology Center
605 West Main Street; Room 207

Mountain Grove Campus Services
Coordinator, Missouri State University-West Plains Mountain Grove
417-547-7575
Shannon Hall
401 E. 17th Street

Student Organizations

Additionally, Missouri State University has a variety of student-run organizations which may be beneficial for students at risk of or affected by suicide.
Hope Offers People Everything (HOPE)
wp.missouristate.edu/studentorg/#Hope

Missouri State University Faculty and Staff Services

Missouri State University offers two Employee Assistance Programs (EAPs) for its employees and their immediate family. An EAP is a free, confidential service to help employees and their immediate family members with a wide range of problems. EAPs can provide information, support, and referral services to assist with life concerns, including employee mental health concerns. The following two (2) EAPS are free, confidential and are available twenty (24) hours a day, seven (7) days a week, three hundred sixty-five (365) days a year:

New Directions Behavioral Health
(passcode: msu)

Cigna
1-800-538-3543
Access more information regarding Missouri State University’s Employee Assistance Programs, please visit: http://www.missouristate.edu/human/148750.htm

Procedures for Identifying Suicide Concerns

Common warning signs exist that can indicate that a person may be considering harming themselves or others. All members of the University should be aware of recognized suicide warning signs, and feel comfortable reporting concerns regarding students, faculty, or staff displaying these signs. Some, but not all, suicide warning signs are:

  • Depression
  • Mood swings
  • Erratic/unusual sleep (sleeping too much or too little)
  • Reckless behavior or impulsivity
  • Increased anger or rage
  • Giving away personal possessions
  • Feeling trapped; isolated; withdrawn, helpless; hopeless or burdensome
  • Previous attempts at suicide
  • Searching for ways to die (such as trying to obtain a weapon or researching on the internet)
  • Experiencing significant loss (such as relationship breakup, status / prestige, or physical impairment)
  • Abuse or increased use of alcohol or other drug
  • Talking about suicide, wanting to die or to kill oneself
  • Making a suicide plan

Concerned individuals should report these concerns to any of the national, local, or campus resources indicated in this Policy.

In an effort to ensure that students receive up-to-date resources regarding suicide prevention and program access information, Student Affairs personnel will, prior to the beginning of each academic semester, develop student communication plans which will detail the University’s outreach plan regarding educational and other outreach activities planned throughout the semester directed toward students and suicide prevention and program awareness. Student Affairs personnel will work with other members of the University community, including recognized student organizations, in implementing these plans, including creating the content for distribution to students.

Similarly, University Human Resource personnel will develop staff and faculty communication plans which will detail the University’s outreach plans regarding educational and other outreach activities planned throughout the semester directed toward faculty and staff suicide prevention. Human Resources and the Provost’s Office will work with other members of the University Community on implementing the plans, including creating the content for distribution to University’s faculty and staff.

Post intervention plans to communicate effectively with students, staff, and parents after the loss of a student to suicide

The University has developed a strategic plan to communicate with individuals impacted by the death of a student, including students whose death is caused by suicide. The plan involves the coordination of multiple members of the university in order to address a variety of issues, including but not limited to, student’s academic progress, mental health needs, and any other areas that might be alleviated by university intervention.

Procedures for identifying and addressing the needs of students exhibiting suicidal tendencies or behavior, and shall provide training, where appropriate

The University has adopted an active response plan for students, faculty, and staff (including residence hall staff) regarding the proper procedures for identifying and addressing the needs of students exhibiting suicidal tendencies or behavior. The University community is encouraged to actively respond to students in distress, including those students exhibiting suicidal tendencies. The University advises students, faculty and staff to:

See Something

Given the unique position of students, faculty, and staff to observe students in distress, faculty, staff and other students may be the first person to see something distressing in a student. Students, faculty, and staff are encouraged to response compassionately to students that may be exhibiting symptoms of distress, including suicidal tendencies or behaviors.

Say Something

Oftentimes an initial discussion with a student in distress can identify or alleviate concerning behavior in distress and suicidal students. When engaging an individual exhibiting suicidal behaviors a faculty, staff or student should:

Be Direct: don’t be afraid to ask the student directly if they are having thoughts of harming themselves or others.

Listen sensitively and carefully: Use a non-confrontational approach and a calm voice. Avoid threatening, humiliating, and intimidating responses.

Follow Through: Direct the student to additional available resources such as the Counseling Center, Dean of Student’s Office, or other University personnel.

Consult Others and Document Your Interaction: Document your interactions with distressed students.

Do Something

Faculty, staff, and students are encouraged to contact 911 or local law enforcement if a student’s conduct is clearly and imminently reckless, disorderly, dangerous or threatening including self-harm or suicidal behavior.

Faculty, staff and students are encouraged to contact the Dean of Student’s/Dean of Student Services’ Office or submit a report to the Behavioral Intervention Team if a student shows signs of distress but the level of seriousness is unclear to the observing faculty, staff, or student. Observing individuals are encouraged to notify the Behavioral Intervention Team or Dean of Student’s office even if they are not concerned with the student’s immediate safety, but are still concerned with the student’s academic and/or personal issues.

Individuals may anonymously report any concerns regarding unsafe, potentially harmful, dangerous, violent or criminal activities, or the threat of such activities.

Availability of Resources

This Policy and additional information about depression and suicide prevention resources will be made available to students and will be provided to incoming students each academic semester.

University Withdrawal Policy

Students withdrawing from the University must initiate the withdrawal process either in person or electronically with the Registration and Records office, Cass Hall, (fax to (417) 255-7977). Individuals taking only one class who wish to drop that class must withdraw from the University. Withdrawal is not complete until the Registration and Records office has processed the paperwork. The date of withdrawal will be the date the withdrawal request is submitted to the Registration and Records office or the postmark date on a mailed request.  Withdrawals are not allowed after the last day to drop or withdraw deadline for the course. See the “Refund Schedule” on the web for specific deadline dates. For additional important information, see Withdrawal Procedures.  Students should contact their academic advisor with questions about the academic impact of their withdrawal.  A withdrawal submitted electronically, via email, must be sent from an “.edu” account, from either Missouri State University-West Plains, or another educational institution. Withdrawal from classes may change financial aid awards.  Please contact Financial Aid, (417) 255-7243, prior to withdrawal, for more information.

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Voter Registration

Missouri State University – West Plains strongly encourages students to vote. If you wish to have a Howell County voter registration form mailed to you, you may call (417) 255-7255. You may also register at any of the following locations on campus:

  • Dean of Student Services Office, Lybyer Enhanced Technology Center, Room 207​​​​​​​

If you would like to register in another county or state, please contact the county court house in that county. They can provide information on registration procedures. You may also contact the Elections Office for the State of Missouri:

​​​​​​​(573) 751-2301 (Voice) 
(800) NOW-VOTE (669-8683) 
(573) 526-3242 (Fax) 
elections@sos.mo.gov 
Go Vote Missouri

If you are registered in another county and wish to vote by absentee ballot, be sure to request a ballot from the county clerk in your county in advance of the deadline. Notary publics are available on campus in Lybyer Technology Center Room 207 and in the Veteran’s Services area in Hass-Darr Hall to notarize your ballot.

Constitution and Citizenship Day

September 17 is designated as Constitution Day. More information can be found about the Constitution at: http://www.archives.gov/education/lessons/constitution-day/.

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